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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 5,635 reviews
  • Rated 5 out of 5 stars

    Get an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extended warranty gives me piece of mind knowing I can get service if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr. Protection plan hives me peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 3yr. Protection plan just for added peace of mind. I feel that it is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but hopefully it comes in handy when something goes wrong with my washer or dryer. I will update in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to keep an extra warranty. Never know when you may need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big stainless tub Easy of use & great at cleaning laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t how do use geek squad on the washer and dryer we bought yet but I have used geek squad by four and they did a really good job with the repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and customer service they help me right away and also my appliances are working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them in the past. Always good to have piece of mind no matter what Ramsey says lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up laundry dryer and did job very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Strong Men!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sign up for and great to ise when need and easy to get fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is a must have with any big purchase from Best Buy. The Geek squad delivered our equipment and installed it. They explained the dos and fonts and how to take care of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this protection plan useful Incase something happens after 15 days return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this protection plan useful Incase something happens after 15 days return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERIOR service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the replacement. It took a month to get it but i did get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for 5 years of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of extended protection for $200, great deal. Appliance repair labor and parts are super expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They changed my dryer machine after they didn’t find a part.

    I would recommend this to a friend