Customer Ratings & Reviews

Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

the agents installed my new washer and dryer and were very professional.

With some electronics the cost of replacing the item (or getting an upgrade by buying a new version of the product) is financially wiser than buying a protection plan. However, with the life expectancy of a clothes dryer, we believe the warranty was worth the price.

The squad installed, really worked as a team, neat and careful

I am so happy that I had paid extra to get the extended coverage, my other washer broke down and since it was going to be too expensive to fix , the protection plan covered for us to get a new one.

I have made a number of major purchases from Best Buy over the past couple of years and always add the Geek Squad protection agreement. I find it to be a great value with great service.

Showed up on time . Professional . Happy with the purchase

Delivered on time. With no scratches. Very personable. Great service

The LG True Balance washing/Dryer Machine. It washes the clothes perfectly and The Dryer is so efficient and Fast . The only thing is the tube in the Drain Filter is too Short it should have been longer, then it would be easier to Drain it.

Nice to have a protection plan for appliances so that I don’t have to take time out for repairs myself.

Made sure it got this to protect my investment. Great pick up and they allowed me to add it to appliance I got from outlet.

The Geek squad unmounted one TV and mounted it in another room and then mounted the new 65 inch replacement and sound system in it's place. Easy peazy!

When it comes to buying products from Best Buy, it’s a must getting their service plan. No other companies can beat their plans

Geek Squad protection is always great. You never know what happens, and I purchased a washer/dryer, so I know I'm in good (and money saving) hands with the Geek Squad 3 year warranty!

Geek squad came to service my washer and after trying to order parts it turned out it would cost more than the washer so they gave me a new one instead

The Delivery Guys Were Very Helpful In Explaining The Machine Operation

Looks incredible and not as loud as i expected, certainly an excellent addition to our home

Im happy with the warranty i feel like its a great price for the term other places i looked before finally purchasing here only offered 1 yr warranty for almost same price.

Very nice very polite and very efficient. I am pleased with the extended warranty that we purchased and very easy to forward it over to the new washer.

Im feel much more secure knowing that i have help should anything go wrong