Customer Ratings & Reviews

I always get the protection plan. Have used it seamlessly on other purchases. Well worth the minor cost.

Nice to know that I am able to guarantee that my product will be insured and fixed if needed.

Always a great addition to a big ticket item. Better to have it and not need it than need it and not have it (I consider anything over 300$ that is used more than 3 times a week to be “big ticket”)

The only warranty I 100% stand behind. They actually deliver exactly what they promise. There’s no hidden terms like other warranties I’ve bought. We are so thankful that we bought this warranty with our washer since it broke within a year. The warranty covered a brand new washer. They also covered the installation fee and haul away since we had initially paid for it.

it's always worth paying the extra money for the 5 year warranty

In addition to offering the best price for the Kitchen Aid oven, delivery and installation (and haul away) at an excellent price, the extended warranty was offered at a price that we could not refuse.

Geek squad !! They respond quickly and are diligent.

I recommend getting the 3 year support with any appliance.

They installed microwave neatly & level they were fast.

Gabreal and Fredy did excellent job installing dishwasher. They arrived at stated time, removed and hauled away old dishwasher, and got new dishwasher ready for use, even putting in jet dry rinse aid. Installations are more labor consuming than they used to be and we couldn't have done this ourselves without a lot of time and frustration.

While we love our appliances, I have had everyone from my parents who build houses, to our appliance repair person recommend the extended warranties, as appliances hardly last 3 years, and have an overabundance of sensitive gadgetry in the them. I think the extensed warranty at BB was cheaper for 5 years than through L*wes or H*me Depot, so check pricing.

The Geek squad protection is well worth the money!!! We had a fire and had to replace a stove I had bought only a year and a half before, and they gave me credit towards our new stove. When another appliance stopped functioning and they couldn't replace the damaged item, they gave me full credit toward a new one. Also, they give discounts on items you purchase there as well for being a Geek squad member. I recommend this service to anyone buying expensive appliances or computers. Well worth the money!!!!

We used Geek Squad to install our new dishwasher, to include disposing of our old washer. The installers were quick and efficient. No problems noted. note: I noticed water sometimes coming out of the overflow valve atop our sink, which is how this valve is suppossed to function ... but given that this is a new washer with new hoses, this should not habe been the case. Geek Squad was prompt in returning to inspect and made a quick correction by shortening and re-routing the drain hose. THis appears to have solved the problem. And the plumber noted that I had a proble (cracked drian pipe connector) on an adjacent sink not related to the washer and told me how to fix it (not related to the washer work), WIthout his quick inspection and advice, I may have had a bad water leak to deal with.

Haven't used yet. Seems like a good plan to have if problem arrives

Its ok, but i liked my old dishwasher better. The tines are really close together making it hard to load bowls anywhere but the top rack. For plates you load on the bottom bit they roll if you don't load on the back of the lower rack. The lower rack doesn't alow for wide tall things. The cup sprayers are ok but i still whish i had gotten anLG.

We have used the warranty at best buy before and they did great

Bought it with appliance just in case it broke suddenly. I have been using this service before it was worthy.

Very easy to use and keeps you worry free. Would use again

The agent took my return dishwasher out and installed my new one for me. Then figured out why my dishwasher wasn't draining. It would not drain because there was a small object inside my garbage disposal. Once he took the object out the dishwasher started draining. I never would have known why if it was for the agent.

We had an issue with our GE range and the part was no longer available. Our Geek Squad warranty saved the day! They replaced our range with a comparable model and had it installed in just a couple of days.