Customer Ratings & Reviews

A lot of people say an extended warranty is a waster of money, but I only purchase them on certain higher-dollar items. I've had no issues thus far!

I was happyi got the extended warranty because the stove top burner stop working and the geek squad came out quick and installed a new one.

Good price and good work. Thankfully haven’t had to use it.

Time frame provided was fair, came in timely matter, only thing is I did not get the delivery time frame till that morning when it was supposed to give be day before. Purchasing online was hassle free which is the best part of buying from best buy!

I have been purchasing the extended protection for several years when I purchase an appliance. I had a washing machine that was under this protection plan. The technician came out and told me it could not be repaired. I thought that I would be out of pocket, but to my surprise I was told to go to a Best Buy and pick out a comparable washer. Needless to say I purchased the protection plan.

Good refrigerator but, the ice always gets stuck in the door.

Laptop runs well does as expected nothing more to really tell

Range and microwave were both installed quickly and professionally.

Nice to have the peace of mind of 5yr coverage, especially given the cost of a large appliance.

Geek squad protection plan was all that was needed to fix my Samsung refrigerator. After multiple parts failed to resolve the issue the protection plan replaced my appliance. Seven months later my washer broke and once again the service plan attempted to fix and subsequently replaced washer. Excellent plan supported by a great staff that advocates for the customer. I would never buy a major item from Best Buy without the Geek Squad Protection Plan.

We wouldn't buy any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

The only reason is buy electronics from best is because the Geek Squad service. Always add the protection. They never let u down and they are fast.

Has alot of room in it. I love how it lets you know if yhe door is left open. My veggies stay fresher, Just everything about it is awesome!

Sadly, we've had to return two refrigerators within a couple of years "before" the warranty expired. Hence, we bought the extended warranty (thank God) and everything was handled as efficiently as possible. Geek Squad did a reasonably good job of handling things. No way would we ever purchase a large ticket item without the extended warranty.

I will always recommend that people get this. There are a lot of ways to protect your investment and this is one of them. It is definitely frustrating that you may need this, but you will be more frustrated if you didn't purchase it when/if something goes wrong after the manufacturer's warranty expires.

I will never purchase a major appliance or electronics from Best Buy without Geek Squad Protection! After our television had pixel issues, we contacted the Geek Squad and thanks to the Protection plan, they came to our house and replaced all but the frame of our TV. When we purchased a new gas range, we had no reservation about purchasing the Protection.

This has saved us money. Would recommend to get it. My wife got it and didn't realize it covered our other electronics. I found out when I took my computer in that it was covered.

We dont get any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

We dont get any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

This is one of the reasons i like to purchase at Best Buy