Customer Ratings & Reviews

I appreciate the excellent service of Geek Squad and the warranties from Best Buy. This is why I only purchase major equipment for my home at this store; it offers the best service Warranty in Puerto Rico.

The installers were professional & new their stuff.

The guys did a great job installing my oven. They were friendly & made sure everything worked & that the oven was level. We haven't had to use the extended warranty & i hope we don't. But I have had to use them on other items, & it has always been easy & straight forward. I always get a new item for the broken ones. Not sure how it will work with a stove though.

Easy and fast to work with. Super helpful and professional.

This protection is such peace of mind because it’s very expensive to fix any electrical issues pertaining to TVs etc.. The technicians at Best Buy are awesome.

5 years warranty is very good for the new product. Best Buy have a very good warranty

Bought open box dishwasher with all of its features. Purchased extended warranty to ensure that it will work for the next 3 years. Good Price, and provides me peace of mind. Would do it again

First time purchasing the warranty for a product. I hope it comes in handy when and if ever needed.

The service was great on this dishwasher. It had been worked on a few times and upon the next return, they exchanged the unit out for a new one.

I always purchase a Geek Squad protection plan when I purchase a large and expensive item. It does pay off! Recently, my washer I purchased a little over 2 years ago broke down. It was still under the Geek protection. The washer was no long available, and Best Buy replaced it with a comparable model and I am very happy with the newer washer! No worries. They delivered the new one, took the old one away and I had no charges. I only had to purchase a new Geek Squad Protection warranty for my new washer.

Really haven’t used,,, it is very hard to associate warranty with product it was issued for as description is so very weak and obviously less than it should be.

We haven't the opportunity to use the protection plan. Which is a good thing and hope I don't have to use it.

Bought this coverage for a Samsung dishwasher, only caveat is that evidence of rodents void the protection.

This is a must!!! You will save thousands of dollars if you get a bad product or the unexpected happens.

I am so excited to say I have no worries since I am protected for 5 years Yippy

Excellent technicians knowledgeable, helpful and professional

Geek squad service was great! They were easy to work with and answered all of my questions.

Geek squad is the best. Ive had independent repairmen, but geek squad is so much better.

All of my appliances in my kitchen are from Best Buy and insured by the geek squad. I highly recommend the five-year warranty.

Hopefully we will never need this. Sad when you buy an LG fridge, stove, etc. listed for thousands they only warranty it for a year. New manufacturing motto is make them to break them. Where is the quality of the past where the Maytag repair man has no work…? Very sad…