Customer Ratings & Reviews

Hopefully we will never need this. Sad when you buy an LG fridge, stove, etc. listed for thousands they only warranty it for a year. New manufacturing motto is make them to break them. Where is the quality of the past where the Maytag repair man has no work…? Very sad…

They work good love them help me with no issues very nice

Geek Squad is why I buy products from Best Buy. The service is excellent, and they take care of the product. I wish it was a little easier to reach someone, but once you do, they do the job

They are awesome love the customer service love the design love the price.

I really recommend the 5 year Geek Squad protection, they are great and have good customer service

The dishwasher I purchased was on sale at the time. I bought the extended warranty with the money I saved with the sale price. All control boards and computer chips these days . Not mechanical like the old days

Great refrigerator. Everything this company makes is made to last.

I love this refrigerator/freezer with french doors and icemaker. The price was perfect, not over the edge. If you are in the maerket for a nerw refrigerator/freezer, this is the one to buy. Oh, almost forgot, it has a water filter, you can purchase one and set it up for automatic billing and they will send it however many months you request.

We had to call Geek Squad for a warranty repair on our dishwasher. Phone call was simple and a tech was sent in a few days. Tech quickly diagnosed the part issue. The replacement part was installed and the repair was finished in under 5 minutes.

Haven’t had a chance to use it yet. Hope I do not but I’m glad to have purchased it.

Gooodd!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We had a 5 year warranty on our previous over the range microwave (a Bosch) , which turned out to be a lemon. It broke 4 times during the first two years. In the end, Best Buy refused to repair it and we could instead buy a new one for the amount we had paid for the Bosch. Since we did not lose anything except the waiting time of being without a microwave while waiting for the repair, we decided to buy another 5-years warranty for the replacement we bought (a GE microwave this time). Even if we would not need to use the warranty, it certainly gives me peace of mind to know that I will have free repairs for 5 years if needed.

I purchased Greek Squad support plan for my microwave. It is easy to get appointment for service. However, my microwave had issue and the support person told me it costs more to fix and did not do anything. So I am not sure if it is worth it to pay for the plan.

The dishes come out clean although still wet a bit when finished

The delivery person was very helpful. He installed my refrigerator and icemaker and gave me a few tips.

I have not used it yet but I am glad I had an opportunity to have protection plan.

my wife loves the washer and i like the warranty. as always i had awesome service.

Protection Plans are pretty expensive but when you need something repaired or replaced the agents are on it, and it's usually a fast and easy experience.

If you do not purchase the 5-year protection plan, you're making a big mistake. The extra money spent is well worth the investment.

I love love love my dishwasher! I needed one badly, and did my research and I chose Samsung to match my other appliances. It looks great and works fantastic!