Customer Ratings & Reviews

Hopefully I won't need to use the warranty but if I do, I hope they will provide a great service. Since we will use the dishwasher almost everyday, buying the 5 yr warranty is a must. It provides a peace of mind that if it ever needs a repair or replacement, we can just call the Geek Squad to take care of it.

Geek squad is always very helpful and something goes wrong with my purchase

Great fridge spacious, like the water beverage holder and the option to open the quick access.

Love having a protectin plan on my appliances. It saves a lot of money.

We love this computer. Sleek without the tower. Its built in. Love

I purchased this protection plan for my stove and haven't had to use it yet thank God but I got it anyway because I have used the geek Squad protection plan on other appliances in the past and they are simply amazing thanks

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

The service response is spotty. Trying for days to get someone to check out a faulty fan on my new microwave. It seems the only definite thing is that it gets your foot in the door for service.

Always good to have in case of issues in the future. Better to be safe than sorry.

They delivered by stove but due to an electrical issue they did not get to install it. Told them my electrician could handle it when he came back to complete his electrical work, He came back, hooked it up, and it works great.

Would NEVER buy ANYTHING from BB that costs $100 or more without protection! EVER! There have been far too many instances when we have had to use the warrantee extension to either get something fixed or replaced.

Was able to get rid of my inferior whirlpool range .. Unrepairable and get my beautiful Samsung range

From what I read Geek squad offer great service and knowledgeable about the new tech.

The agents mounted and got it set to go before they left, great job!

Got 5 year protection cause I know the oven heat will create problems with the digital control panel at some point.

This is a must have. Peace of mind knowing that if anything happens you’ll be covered is worth the investment.

They were very fast in coming when I had trouble with my dishwasher. They also helped me get a new one when we could not get parts.

Very professional and friendly.Explained everything really well

Not as silent as quoted.I expected it to be little more quite