Customer Ratings & Reviews

Premeasured for my appliances and discussed all aspects of installation. I comfort to know we have the coverage. Previous home plans at other stores never lived up to their warranty so this is a comfort.

Haven't used it yet. Hopefully don't have to. Wonder if my TotalTech membership would cover this since bought microwave before membership.

Awesome !excellant! You will be very happy you purchased Geek Squad! No worries!

Thank god i purchased this extended warranty as we have needed it 3 or 4 times in the almost 5 years we have owned the appliance. Stay away from Samsung.

The installers connected my new wall oven to a junction box with no issues.

The agents were very nice. Brought dishwasher in and placed exactly where i wanted it.

With the way modern appliance could have anything go wrong due to packing so much “convenience” in technology, we figured might as well get extended coverage for such an expensive dishwasher.

i haven't had to use this one yet but in the past we have and Geek Squad warranty a must in our home

This appliance is for a rental property We always make it a habit to purchase extended protection for all appliances in rental properties, as it makes life easier for us and for our tenants too.

Geek Squad delivered my frig and set it all up and have the extended warranty which is a given now day's the way things are made, I know to many that didn't do it and spent half of what they paid to get it fixed.

Delivery was smooth process. I would recommend. Fast and easy

Bought a floor model dishwasher that wasn't going to be put into use for several months so I wanted the protection of the extended warranty in case there was a problem. So far the dishwasher is working great so I can not speak for how the protection works but it worked well to put my mind at ease.

The Geek Squad agents are awesome and attentive. They are very knowledgeable in each department

Bought in case needed, so far haven’t needed to use it.

Bought in case needed, so far haven’t needed to use it.

Keep an eye on the 10 year linear motor warranty... None better. Cover it also with an extra couple years, and you'll be glad you did.

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.

Geek Squad has always been amazing for us. We have not had to use it yet for the microwave we bought but we've used it for other things.

Everything was perfect! Great TV! Can’t complain about a thing!

The team were great. The lady in the team was just as knowledgeable as the young man. I was impressed with how she handled the fridge during the moving of the item