Customer Ratings & Reviews

I'm a bit upset with the Geek Squad Protection. It's good for some items, but not others. It didn't cover my TV for accident protection when my small kid threw something in the house and hit and shattered the $500 55 inch TV. But it covers accident protection on laptops, which are much more expensive??? Probably most useful for appliances, where they fail from defects in a shorter amount of time.

I always say this but you must get a plan on big ticket item. Best Buy has always repaired or replaced my items when I flash the plan. Try to buy your item on sale and use the sale money you saved to get the plan.

Hope I never have to use it but very reasonably priced for peace of mind.

I hope i never need to use it but glad i have it to cover it.

Stove was mounted professionally. They cleaned up afterwards.

Love the protection afforded with Geek squad appliance protection. I've had to use in the past when the Manufacturer's warranty didn't cover something after the first year. I'll never regret the purchase.

I love the the service that geek squad offers. They are professional and experienced technical support team.

You will be assisted with great customer service. You will be guided with useful info that you needed.

Love the simplicity of this frig. The only thing I am not crazy about is that the ice cube shoot gets jammed and we need to remove and empty the ice container and use a hairdryer to melt the frozen surrounding ice in the shoot.

So far I’ve not needed the extended warranty but it was reasonably priced and provides peace of mind should I need it. The pricing was actually better than the extended warranty offered by the manufacturer.

Always buy the purchase protection. When I used it in the past there has never been any issues. Would definitely recommend

I was happy to purchase this protection plan. Usually, I'm not too keen on spending any extra money on an extended "warranty", but for $20/year, it's well worth it. Plumbers are expensive and that's who you would have to call if anything went wrong. It covers everything except theft.

I had never had a issues with this protection, best buy for the money.

Finally upgraded from an old hot point refrigerator. It meets our needs and happy with the purchase. I'd recommend it for those looking for an upgrade.

its cool to no that you have a piece. Of mind when you buy a product from best buy, plus ive been a bestbuy sinces they open

Great service great service great service great service

Loving the new fridge, very spacious and a sleek look that matches my kitchen

Has been doing what’s it supposed to so far. Happy with my selection

I haven’t used the protection plan as of yet. But every appliance I own has it on their. Best Buy’s plans are great on price.

I didn't purchase the warranty on the first stove and when the ceramic top was accidentally damaged putting in a hood; the cost of the repair was only $100 less than the cost of a new stove. We opted for a new stove, but if I had purchased this, the repair would have been covered.