Customer Ratings & Reviews

Paying for the 5 year protection on a dishwasher was VERY wise. The dishwasher died after about four years and because the parts couldn't be ordered any more, Best Buy replaced the entire thing. That was fantastic. Normally, I am not a fan of these upsells but this time was different. I think I got 5 years protection for the price of 3 because we are Total Tech subscribers. You should consider that.

Very satisfied with this induction range! I love how quick the food is done compare with the cerámica eléctrica range that I had before this one. Though I had to buy some cookware designed for induction it was worth it!

It's worth it if your product completely fails you within the warranty period, but the effort required to submit a claim is exhausting, is exhausting

Every time I order something from Best Buy I always get the protection plan. It’s great to be protected

Hope I never have to use the protection plan, but seemed like a reasonable cost to be sure.

I have this service any time i got an appliances in best buy and always fix the problem faster and no drama like others insurance

The protection i have is reassuring on such a large and costly purchase as my induction stove. Thou I am not certain if it is for five years of protection it is certainly more than if I just purchased it from Lowe's

I bought 5 years of protection as it broke down to $90 per year which seemed reasonable. Just got the unit installed and it is working fine. Hope I don't have to use the policy for a long time.

Love the design of the LG microwave. Very easy to install and operate.

Thank you thank you thank you very much Best Buy for everything you have given us and buying with you guys I support you guys all the way

I highly recommend getting the geek squad warranty on any appliance you purchase. It is worth it for the peace of mind in knowing the item is backed to be either repaired or replaced if necessary. Being a geek squad member covers the install and removal cost as well, plus offers discounts on warranties.

Showed up on time did everything right the first time

Appointment for repair was so easy to arrange that it was at my preferred time.

This protection gives us peace of mind. We know if something goes wrong the Geek Squad will repair it and that is good.

The Protection Plan does what it says. No questions asked. A must have for all my products!

FAST & RELIABLE DELIVERY SERVICE. I RECOMEND WITH A+!!

Once I understood this is makes tremendous sense to do this -- and we generally never buy extended warranties. The dishwasher has a one year parts and labor warranty. The Best Buy warranty extends that for 4-more years for $200. Overall we have a 5-year parts and warranty contract. One service call would likely exceed that greatly. Every Best Buy person we talked to about a difficult problem exceeded our expectations,

It’s always a pleasure to work with the Geek squad guys. They are very helpful and very knowledgeable.

After only 4 months the stove stopped working. I called Best Buy and they sent me to the manufacturer. (I paid for 5 year geek squad extended warranty) manufacturer LG requires that I have an electrician inspect the outlet and prove that the problem is not electrical before they will repair the stove. Best Buy provided the stove and the electrical cord. They installed both. Be warned. Best Buy isn’t providing service. They’re going to make you pay. $$$

When you spend money for major appliances, you should get the protection. Geek Squad does an excellent job.