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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service from Geek Squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent German installed the wall mount and mounted my LED tv to it. Very professinal attitude and did extra work to make sure our WiFi was as efficeint as possible. Improvement to Wifi is noticable when using the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and on time. I really enjoyed the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and worked professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came out were professional and polite and super nice and helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and punctual. They know what they’re doing and were sure to clean up any debris afterward. It’s just a little pricey for the time it took to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great!! We have a new home and the builders put the wall tube for the cords in the most awkward spot so the tech made another one and you can't even tell there was an extra one added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed all my devices without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were very professional and courteous. Made suggestions after installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good installers, my control remote doesn’t work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great, installation amazing, technicians really good but my remote control is not working and I went to the store and they told me to buy a general one (works for samsung) and call Samsung to ask for a new one. What? I paid additional for the Best Buy service package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was friendly, skilled, and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very experienced and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very good at installing and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job. Very neat and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. Install went according to plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. It's totally worth the money you pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technicians did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting bracket for TV, the mounting bracket is built to withstand the variety of options you have to swivel TV sideways or up an down. I would recommend this TV mounting bracket. The install was done through the geek squad, it seemed to be installed with ease. We are impressed with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The installer did the set up all in one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it that the fellow that came in to set my television actually took the time to show me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my stereo system outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received Outstanding Performance! Geek squad team were very knowledgeable on the set up of my stereo system and made valuable recommendations on what we needed to get more out of the equipment we had and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job with setup. Were very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds TV nicely. Sleek look and min distance from wall and TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set-up by Jeff and Yasmene today! They were very experienced with this process and took the time to make sure the TV was perfect and that we understood everything prior to leaving.

    I would recommend this to a friend