Customer Ratings & Reviews

They were quick and they knew their work it was great experience.

The Geek Squad team did a great job! They were on time, courteous, flawlessly mounted the TV, cleaned up all packaging & showed us how to use the TV.

Can’t imagine a better picture. Wish it came with a more extensive quick menu.

These guys were great. had done work in the building before so knew what they needed and how to properly install the TV on a brick wall.

Geek Squad did an excellent job. They went above and beyond the call of duty. I installed this tv in my basement and the guys had to drill through both drywall and concrete. They even took a trip to Home Depot to get the correct size mounting screws because standard ones wouldn't have been strong enough. The tv looks great up on the wall. Excellent job!

Installers were on time, very knowledgable, and did an excellent job.

The guys who installed our TV were professional, cleaned up, and made it look easy.

They are putting up my TVs and I am very happy about that

The agents that mounted my TV were very nice and professional. They weren’t the problem. First,they were an hour later arriving than I was expecting based in the multiple texts I received through the morning. I was informed it was due to the auto scheduling service used by Best Buy now Second is my bigger issue. I have been a Best Buy member since 2018. I understand terms change. But I was charged $250 for the installation of my TV. There was no $ range based in time spent and job required. I already had a TV where the new one was going so all they had to do was take the old one off the mount and hang the new one. They were done in around 30 min. It was in a commercial site and the mount was high is the only reason we didn’t do it ourselves. I would expect to pay this much of they had to drill and hang the TV mount and then the TV maybe, but not for the small amount of work needed. I’ve always enjoyed the benefits of being a Total Member but if they keep changing the terms it might be time to end it.

The agent connected to all my devices and was very knowledgeable and friendly. Love the Geek Squad service.

The agent remounted & connected our TV after having our living room painted.

The guys where very professional, courteous and hooked everything up exactly like I had it on my previous TV. It is so worth the money having them install it so I don't have to worry about damaging it.

The technicians that installed my TV were great. They reviewed everything with me and cleaned up afterwards.

They made it look easy! Area was spotless when they left.

This stand made the new TV fit on the table . It was easy for the tech to assemble . We love GEEK squad . The tech was friendly -got the TV put up quickly and showed us how to use the remotes-which helped since we are older and not 'tech savvy'

Squad had the expertise, tools and even the wiring to complete the TV and soundbar mounting!! Very impressive!

The first installers were an outsourced company who incorrectly mounted the TV and jammed the wires behind the set (and fell down two days later. After contacting Best Buy they arranged for the Geek Squad to fix it. They should up on time. Talked us through the fix, rehung the TV, connected the sound bar and zip tied the wires. They were great. Would be 5 stars if we had not had to have dealt with the first poor installation.

Great holds a very large Sony television wall mounted

I had an outdoor 55" installed on a concrete block wall on my patio and the 2 men that did the installation knew exactly what they were doing. They really made this job look easy and they were extremely professional and knowledgeable . I really think it is worth getting your tv professionally installed by Geek Squad if you want it done right.

Nice people did a good job with the install. No complaints.