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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1010 Showing 20,181-20,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and everything was connected. Then the guys showed me how to use the TV and bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly prompt and honest. We Would definitely splurge on the geek squad set up again. They did an excellent job setting up our new purchase. Thank you Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad team ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our amazing agents are the best! Jake and Blake are professionals that go above and beyond! We are so happy with our TVs, rings and Nest devices! Best products installed by fantastic technicians!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly service. Did a great job of hanging our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reat experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrivd on time, removed old tv, mounted new tv. explained how to use new tv. hooked everything up, cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid to get mount installed. Was worth it. Included installation of in-wall adapter to run cables behind the wall for a cleaner look. Note that wall studs may interfere with running cables. Was ok in my case. Recommend the service if you do not want to do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always give great service thank you so much for all the work you do. I appreciate the fast and reliable delivery set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mounting of OLED TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently removed the 65" TV and Soundbar from the boxes they were shipped in and adeptly mounted them onto the brackets and other hardware that had been separately purchased. Their professional work enabled me to begin viewing my TV programs within an hour of their arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledgeable staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased tv that I wanted mounted on the wall, geek squad come over and installed this great tv mount and then the tv. Love it! You can rotate it up and down and sideways for your best viewing angle. Can't beat this mount. And geek squad is the best. Thanks very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptionally pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very pleased with Grant and James. They are my go-to geek squad guys. They do an excellent service, explain everything as they're doing it and answer all questions that you may have. Grant has connected three of my TVs and is definitely my go-to guy. Most excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great. They did it all in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work done by friendly people, highly recommeded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad to mount at least 4 TV's and they are always great. They are meticulous and asks for my opinion before leaving. They never fail to fix any issues I may have. Highly recommend using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Team did an excellent job of installing the new TV and helped us to configure the profile for the remote control. Very professional and courteous. Excellent!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Great God Dam Geeks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Were Amazing. Great Team Of Geeks. These Two Darn Geeks Were The Shizzle. For Real. I Love Those Geeks Like I Love My Own Sister. The Geeks, I call them The Dynamite Dymantic Duo Of Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job. Arrived right on schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job. Friendly, professional helpful installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installer, David. So helpful, really great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and neat installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew what he was doing installing a 55" TV on our bedroom wall, and when surprisingly having to go into block behind the drywall wall, he just adapted to the condition, and changed tools using the correct hardware to attach the TV mount. I am very happy with the work that was done, and completed in quick order. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new tv and sound bar were set up flawlessly. Justin and Nathan were great! They were very patient with our questions regarding the new technology. We learned a lot.

    I would recommend this to a friend