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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1011 Showing 20,201-20,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    New TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were fully qualified snd did more than I expected to install my TV and ensured that it was fully operational before they left the house. Great job. 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never attempt to hang a tv myself - these folks were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was exactly as described and installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to install. The geek squad was superb

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it to my existing wall mount. Neat and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a neat and clean installation and were polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the ONLY way 2 Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have two TVs mounted. Very professional and accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV install and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that did the mounting and set-up were excellent. They did it quickly and knew exactly where to mount it. couldn't be happier with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On two different occasions the Geek Squad have mounted and installed my televisions. They are knowledgeable and gifted problem solvers who are also handy with their tools. They courteously listened to my concerns and patiently helped me get everything set up correctly and the way I wanted it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 10 Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered and hooked up my TV were fantastic. They knew exactly what they were doing and answered all my many questions with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job installing my new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv’s and connected all electronic devices. Agents were very efficient and cleaned as they worked. The agents informed me about mounting process and what type of toggle bolt was being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install went very well, early

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, business professional, and personable. Arrival time was well communicated and actually earlier than originally scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, came to house installed adjusted mount. Friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! It was a very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Great people! Easy scheduling. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money with Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service because my last Microwave unexpectedly stopped working. I had the Geek Squad service for that Microwave which allowed me to replace it with a new one. As a result, I purchase the service for the new Microwave as well. Glad I had the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Eliminates need for table. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad associates maintained great communication and were very professional during the install. I am very pleased with their work and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad hung my 65' tv up over the fireplace,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but was surprised that hanging it up over my fire place was a $200. charge. over the Premium install I paid $49.99 for.(reduced for having Total Tech.) Reg. price for install was $149.99 But the techs was very expert at what they do. Had it up in a hour, that included moving my bracket up for the bigger 65" tv.

    I would recommend this to a friend