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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1015 Showing 20,281-20,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad came in and hung my 70 inch tv without breaking a sweat. They connected everything and my family and I have enjoyed ever since. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service was excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent new exactly what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the customer service and the same goes for the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing! So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could mount a 98in but so glad we deferred to the professionals. They know the angle and best way to do it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely helpful and gave me options before mounting the t.v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with Geek Squad; great install service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a large (55 inch) TV and made an appointment for Geek Squad to mount it to the wall using a Rocketfish wall mount. They did a great job! They were super helpful and patient, asked me exactly where I'd like it installed, and made sure the TV was centered between the windows and was a good height for viewing. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service for the mechanically challenged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very friendly and knowledgeable. Set up the tv for me. Offered to haul the old tv. Good workers. Appreciated what they did for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to mount our tv was fantastic! Completed the job in a minimal amount of time and reset our devices perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount is awesome! Easy to install and very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly and efficiently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up and explained operations professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a complete home entertainment system for the whole house from Best Buy. We are completely satisfied! Everything was installed by the Geek Squad. The system included 2 televisions with surround speaker systems and built in wall speakers plus additional Sonos One speakers for the other rooms of the home integrated together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best install ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job good proffecional atitude frendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were great and good workers. did not mind having to move it some after being put up. they said we here to make sure you are ok with where you want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv, connected all my devices, and answered any questions I had. They made sure everything was working correctly, and took care of any issues that popped up. I was very happy with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys very professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers, professionals, cleaned up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over Mantle Pull Down Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MM700 pulldown mount is a bit tricky, but very neat and was expertly installed by Geek squad. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our crew was timely and professional and very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done very professionally. Geek squad was great.

    I would recommend this to a friend