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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1017 Showing 20,321-20,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the team, very professional and neat work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OCD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While hanging my TV above the fireplace, they took the time to ensure it was in the middle of the fireplace, and each side had the same amount of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they hang the tv very fast. Bestbuy is the best !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were polite and kind. They advised me of the best way to proceed. They set up everything on the TV. Ready to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV'S and the Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with my purchases and the installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficent mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and efficient job of mounting the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent saw I had a sound bar and offered to mount it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and took the time to explain how to use the remotes. Very respectful of our home no mess after the install to clean up. Very impressed that they use covers for their shoes. Have used this service before and it is wonderful to know that the quality and knowledge is still there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the GEEK squad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the TV Wall mount quickly and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional, they offered suggestions that saved me money on unnecessary add-on items that I initially thought I would need. They were also very insightful on cable service options that also made things work great. Good job, the service and protection is why I go to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Team! We had the best experience! They mounted our tv and made sure that it was right and helped us with the setup of our device. It really helped that they were both patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent, I believe named Tyler, was efficient, knowledgeable and mounted the TV exactly where we wanted it. He explained the TV to us and connected everything back up including the surround sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed my TV very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV well and connected to other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took their time and made sure everything was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my devices pretty quickly and set them up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give more than 5 stars I would. The 2 gentlemen that installed our wall mount smart tv were prompt, courteous, knowledgeable, considerate, efficient, and simply a joy to meet. If you want the job done right, these are the guys to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was a gift for my parents along with the TV they picked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and installed my 75 inch TV couldn't have been any nicer or more professional. They showed up on time and completed the job efficiently. I highly recommend the service and my installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! They called a few minutes before arrival to give eta and arrived right on time. Extremely polite and mounted our new 65" tv quickly and efficiently. They even took off the box that the tv came in and all the trash that was in the box. No mess. Completely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job removing the old and hanging the new TV. Made sure everything was working properly and looked how it did when they arrived. They were respectful of our home and removed all debris.

    I would recommend this to a friend