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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1018 Showing 20,341-20,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great and did a perfect job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for size of my room and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very prompt and professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys,installed .y tv,no fuss moved my mount ,hid all the wires,made sure all worked these guys are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great with mounting the televisions and connecting everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-Up Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up went very smoothly. The Geek Squad was on time and their work was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought back a 75” multi system TV from overseas. The TV weights 80 pounds, too heavy for me to install. I contacted the Geek Squad and set up an appointment. They arrived on time and after mounting the TV on the wall connected our cable box, DVR and connected the TV to the WIFI. Neat installation and great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and had to have my 85" TV remounted in my new house. People showed up on time, installation only took about 30 minutes. TV looks great. My only complaint is that they won't transport the TV, even for within city moves. I had to dismount it from the old house myself (unless I wanted to pay for two separate appointments) and rent a truck to move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Enjoying it. Exactly how I envisioned it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and thorough Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Large TV over Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad placed my large 65" TV over my Fireplace and used a great wall mount that was appropriate for my needs. The TV is on a full-motion wall mount that gives me maximum flexibility to dodge light coming into my Family Room. Their advice and work were valuable to my final satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cedric was excellent we’ve had great success so fa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dicks word spent time made sure everything was right before he left great personality of Cedric who came . Joining the squared was the best thing we did we bought our appliances washer dryer TV sound bars and they come right away to install them and they’re great if you have a problem even trying to solve it by phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done Guys !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great...very, very professional...answered all my setup questions...once done, give me a much needed demo of my new TV...I appreciate them so much and would use this service again...THANKs !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice Picture, BIG Surprise for the Price. No complaints, very happy now for couple months now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my New LG smart TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed my new LG 55" smart tv and connected all the HDMI components including my sound bar. The new remote is a little complicated and takes getting used to but the viewing is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, could not have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents arrived in timely manner, Installed my new television on existing mount and showed me most of the new TV's functionality. They even assisted me with another issue (covered under my Total Tech agreement).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount does its job without a problem. Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do superb work and are more than 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech, will use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred and his assistant were great. They installed everything correctly. Unfortunately, the mount recommended by the store staff won't support the tv. The tv droops on it's face. Returning the mount and will have Fred come out and reinstall the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! Ironically there’s an issue with the audio of the TV and Best Buy is honoring extended return date and exchanging for a new one!

    I would recommend this to a friend