Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1023 Showing 20,441-20,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. It exceeded my expectations. In every way

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and timely. The reason I gave them only three stars is that the mount started to pull out of the wall with the 65” brand new television! I called and they came out the same day and used longer screws and it’s been fine now. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv and connected it to the sound surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounf

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job arrived on time and smooth install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service Ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased tv, sound bar, and hook up accessories and paid to have Geek Squad install. Most professional, polite, and knowledgeable customer service I’ve ever received. “Tommy” lead on the squad that day, was fabulous! He is a complete asset for BestBuy and the image they should project to their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of the TV was easy. I appreciate the Geek Squads help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis did a great job mounting and setting up our new LG TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and helpful. They also help me on a few other small issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that installed our TV and set up the Blueray DVD player were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in, did the job, answered questions. 10/10

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that showed up to install my new tv did great, they knew what they were doing, did it with a smile, and had great answers to my questions. Splendid people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suzi Chantre was professional, kind, and efficient. He offered advice on placement and I’m so glad I listened instead of going with my original placement plan. I’m thankful for such a wonderful experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. Very courteous and pleasant. Knowledgeable. Cleaned up when he was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service installing-mounting a TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was great - they did all as they supposed and they were within a reasonable time - the only thing that could be better is to call you in advance a day before to make sure you are cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quickly securely band efficiently. Qu

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication and great service. Wonderful customer service by the geek squad technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wallmount install service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is great, the service was wonderful, would reccomend them highly, very helpful. Work done promptly and neatly. Gave me heloful hints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman who came notified when they were coming, did a great job on the installation. They helped after to show me how to use the tv and cleaned up after. The were very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHAT A PICTURE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks came in, labor divided, two guys each doing something else... one secured cords, one mounted things to the wall. Quick work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and trustworthy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 75” Samsung 8k TV. The display is quite delicate. The guys who took care of job handled it well carefully and mounted it exactly as i wanted. Would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They let me know a time frame of arrival and then called when they were on their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad visit was so professional. I received reminders and requests to prepare for the visit. When the techs arrived they were very knowledgeable and got the job completed including setup.

    I would recommend this to a friend