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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1024 Showing 20,461-20,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad visit was so professional. I received reminders and requests to prepare for the visit. When the techs arrived they were very knowledgeable and got the job completed including setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crew knew what they were doing and handled job quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connect all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install my new big screen tv as I was unable to procure the help needed to do it myself. It was clear that the installers had plenty of experience in this area. They did a great job and offered insights as to where I could get info regarding the usage of my new smart tv and it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the pieces were in box. Geek squad installed in 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top shelf Geek Squad Representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives were professional, conversed well, and talked us through the functions of our YouTube channels until we understood how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mounting bracket from best buy in store from Mohegan Lake, NY store. Product was great quality, but didn't have a chance to use it because I moved from that apartment. I would definitely buy it again if I were to purchase another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was easy once the extended arm was in place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient, knew what they were doing and did it. Cleaned up and removed both packaging and old tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great great team of installing quick and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so pleased with our Geek Squad representative as he was did the job in no time and was knowledgeable and friendly too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted two TVs for me and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Techs. Installed TV, sound bar and wall mount and did a great job. Efficient and cleaned everything up. Set up TV so directly opens up to favorite streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, measured area on fireplace to center the tv, called before coming so I would know when to expect service, and cleaned up and disposed of boxes for my convenience I will use the geek squad again and highly recommend their services to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the tv and disposed of the box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 83" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and respectful of our home. For $5,000 I am not happy with picture of the tv faces get distorted at times so for the amount of money spent not happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always taken the time to help no matter what we have needed involving our computers and tablets. Take the time needed and always offer any more assistance. Easy to work with on phone and in chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and On Time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad Directly and their 3rd party installing several items, including TV mountings and Security camera set ups. We will Only have Geek Squad Directly, as with experience now with both have shown us that the 3rd party technicians are Not qualified and inexperienced, waste of time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Best Buy total tech just for this service, made the purchase worth it as I couldn’t hand a 83in tv on my own. Gentlemen where quick, thorough and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG SCREEN INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional installation. Great job.

    I would recommend this to a friend