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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1028 Showing 20,541-20,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Enjoying my mounted tv & sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my purchases & cleaning up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did an amazing job. Very professional in his work and he had a great attitude when showing us how to navigate through everything with the new remote. He answered all of our questions and we’ve been enjoying our new tv and theater surround sound since. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice and efficient. They pointed out problems that needed to be corrected, how to correct and set up the appointment. They also answered my questions and none was too stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad is mod!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I would've done without this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service highly recommend them cumming to your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional custumer service by Carla, Christopher and Carlos. Carla set up the remote control and explained to me how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were wonderful! Explained everything and showed us how to work everything. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the Tv without issue and were very knowledgeable and friendly. The cleaned up unwanted trash and were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gerk Squad is a great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv Best Buy. Not sure what I would do without all the expert help. Always a delightful experience. Hope to see you again soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of my tv setup, and it was worth it. They setup and connected my tv to the Internet, then completed any additional updates and set it for auto updates in the future, and helped diagnose the problems that were causing me to have slow and intermittent internet at times. They were friendly and professional, and very knowledgable about their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress Free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Money ever spent!! Took all the headache out trying to hang this large TV myself!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They knew their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable and professional! Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, patient to answer my questions, very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job it's meant to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is easy to install and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preferred not to mount 77" TV on my own. Geek Squad did a great job. Even recommended best height for TV viewing. Also showed me basics of using the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience and knowledge were exhibited by agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and set up the sound system comprising a Marantz pre- amp/amp, a pair of bookshelf speakers and a center speaker. This comprised choosing the best combination of audio equipment I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out the guy was very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person doing the install was very accommodating to a change in my schedule, and was able to work around it. He kept me advised as to his timing, and was very helpful with the set up of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squared quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick in setting up our new tv and friendly. Our only complaint is that we paid to have our old tv taken away. After several phone calls and a store visit with promises to call, it is still sitting in our living room two months later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this guys were so professional, very intelligence and respectful

    I would recommend this to a friend