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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1037 Showing 20,721-20,740 of 38,693 reviews
  • Rated 4 out of 5 stars

    They were efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and clean with install. Recommended auxiliary items

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my TV and connected to my devices. However, I was not informed of a payment prior to the installation date that caused a delay in the replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount/Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time, were professional, and worked efficiently. After installation they made sure to address any questions I had about the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Serviced set up explanation. Helped with apps and all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Tv quickly I was impressed with their knowledge of the setup, and set up several of the applications on my Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with final results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installation of a present television. "Because of it's age (10 years) it required a special wall mount. It took some time to order and get the correct mount, However, once it finally arrived, the installation was done very professionally. Aaron was extremely helpful, neat and polite. I was very pleased with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service by Rich was above and beyond. He took time to explain the features of the new TV and made sure we were able to access internet related capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service is amazing. Customer since 2 years and got TV , Washer and Dryer installed by them. Easy to make an appointment and service is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB delivered and installed TV on date promised. TV wired up and tested and we were given basic operating instructions. No problems. All agents were friendly and courteous, answered all questions asked, and left our home clean. Good service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Hook up Service by GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service in hooking up my new large TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly and knowledgeable about installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his crew did an outstanding job on the installation of my tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technical installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent- professional, efficient, patient and personable. He took time to tuck in the cords, provide instructions to me, and pick up all packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    least expensive for a 65 inch TV, appears to be solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and got it done in a fast and safe way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation was Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and installed 75” Sony and it was very professional. They listened to what I wanted and also gave feedback based on there experience. Install was fast and perfect. When done they stuck around and answered all questions and explained how to use everything on the television. Did not feel rushed. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly diagnosed my issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician quickly diagnosed the issue. He also arrived early so I didn't need to wait for a long time before he came. I was disappointed only in my Samsung TV, which didn't have enough HDMI ports to accommodate my Amazon Fire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great service because they know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad way to go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time went for a geek squad installation, it’s been a good experience. Geek squad personnel have been exception with their service and patiently answered all our questions and suggested recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so professional. I can’t do it by myself.

    I would recommend this to a friend