Customer Ratings & Reviews

The agents that installed/mounted the TV to the wall did an excellent job!! They were very experienced and careful thru the process!

The tech that mounted my TCL 43” TV did a great job. He made suggestions for height mounting, as I use this TV as a third monitor for my recording studio. Once agreed upon height was determined, the tech mounted studio on provided wall mount all by himself. The TCL is big, but light. He had no problem affixing the TV to the wall mount. The tech vacuumed away all the shavings from drilling and left the area clean. The tech was going to hook up the TV portion but I told him it was unnecessary as I was going to use the TCL as a computer monitor. The tech hooked up HDMI outlet from TV to the DVI-D HDMI adapter on the back of my computer, selected HDMI output on screen and I was good to go. A job well done :-)

Best decision ever to let these guys set up and mount my new TV. I am usually very savvy in electronics, however, I am now spoiled by the quick, efficient and courteous service performed by the team that installed my new TV .

Did a great job professional and polite showed my wife and I how to operate and get all the available apps. He answered all our questions and we had a few

Techs are este professional and worked efficiently. Knew exactly what to do. The even cleaned up after they were done! Excellent service!!!

Great team! Did a good job removing my old TV. Carefully unpacked and installed the new TV. Set up the new TV with its remote and I was all set to begin enjoying it! Very happy with their service!

Could not be happier with the installation of our wall mount and television. Anthony (I'm pretty sure was his name...) was wonderful - let us know he'd be arriving a little later than expected. Unloaded, unpacked and installed the mount and the television promptly and perfectly. Then he gave us some instructions and made sure we didn't have any further questions. Such a personable and pleasant man! The complete opposite of our experience with two Home Depot appliance installers the previous day...

The agent was very professional and effecient the only reason i didnt give 5 stars was because i ordered a wall mount and there was a miscommunication between geek squad and the store on that item so it was never mounted and we used the prexisting wall mount i wish i was informed about the wall mountI purchased with this order not being available prior to agent coming to my home but other wise he went above and beyond

The two agents were very helpful and courteous. Very happy with the installation and they removed all of the packaging for the TV, mounts etc. I purchased HDMI cables ahead of time to reduce the chance of needing to buy one from the installers. I bought 10 ft cables for a "full motion TV mount" and thought that would be long enough and it turns out, we needed a 12 ft HDMI cable to ensure it was long enough. I was able to purchase it from my technician and I am happy for the convenience, but I wish I was given guidance ahead of time that a 10 ft cable wouldn't be long enough and should try to shop for a 12 ft one on my own. I also purchased the recommended Sanus In Wall Cable Concealment kit. The kit only has 2 power outlets at the top. I wish Sanus would provide one that has 4 potential outlets. What we had to do in order to power the TV, Apple TV, and Soundbar was to go out and buy a splitter to make the 2 outlet ports into 3. Thankfully our technician gave us a heads up mid-install and we were able to quickly run out and get one of these adapters. Another item that I think should be strongly recommended to be purchased ahead of time since I'm sure this may be a common scenario for other clients. Overall, very happy with how everything turned out and glad I went with Geek Squad for this work.

Set up was really great. Attitude of the installers was very professional and friendly. They explained the differences from our old TV very well and also answered my questions very well. The Geek Squad came through again!!

The guys were very professional and knew what they were doing. They took extra care with our installation and were able to help us set up our channels....

I'm one that prefers to do things myself but did have Geek squad install our new LG 86" TV. The 2 installers were on time and professionals throughout. Once the TV was on the wall securely, they programmed my receiver ensuring the surround sound was working perfect. They also programmed the TV's remote to be our All-In-One remote. Great service and well worth the money spent.

Professional and courteous, efficient, and thorough agents. I thoroughly enjoyed having them install and set up my TV, making the experience of using the TV so much more enjoyable!

Jimmy and Brad from the Geek Squad did an exceptional job installing my tv on the living room wall. Very neat job and they made sure everything was done to my total satisfaction.

I had Geek Squad install my 77" flat screen and sound bar. Installation was professionally done. Service was quick and they cleaned any mess from the packing

Our service technician was incredible. Very professional and he was very thorough and efficient. Very happy with his service. Thank you!

Two guys turned up on the scheduled day with everything they needed to mount my new big TV. They also arrived earlier than the expected time slot by a few hours which was great. They brought my new TV in, took my old TV and mount down, put the new one up and even helped to set it up, plugging all my HDMI components in. They set up my TV, changing settings, removing annoying apps, ads and getting it updated. Then they checked my gaming console settings to make sure I was getting the best picture quality to match my new TV's features. The guys were polite, friendly, tidy and professional. They also both had good knowledge of the exact TV I bought and TV's in general. I can wall mount TV's myself with a little help lifting the TV at the end, but after this service, I'll never do it myself again in future. For the price and the service they provide, it's a no brainer for me. I was fortunate to get the service for free as part of my TV deal, but would gladly pay for it and would recommend it to anyone who buys a new TV from here.

Geek Squad set up our new 75inch Samsung Frame TV. They installed our new wall mount and then set up the TV quickly and efficiently! They answered all our questions patiently and clearly, and they made sure all features on the TV were working before they left. I highly recommend having them do the install to save any potential frustration of doing it yourself. They truly are experts!

I purchased the 82 inch LG flat screen tv, complete electronics protection plan, and tv wall mount plan. It's cheaper and worth it if you buy them as a package plan. The Geek Squad showed up on time, mounted the television to the wall with the new wall mount I had purchased, and it did not take long. They were professional, did not make a mess, and did it fast. I recommend having a large tv mounted to the wall by the professionals. Plus, the full home electronics protection comes with virus protection software. All your laptops, computers, tv's, and much more will be serviced or repaired by the Geek Squad. Can't beat it.

My Technician’s name: Storm, I was so pleased and impressed with Storm’s expertise and knowledge. He mounted the speakers on the wall and ran the wires with the least amount of exposure. After setting up the system, he tested everything to ensure it was working as intended. He also took the time to familiarize me with my new system. The service Storm provided was beyond my expectations. I appreciate his professional approach in providing excellent customer service. Storm also arrived donning all recommended PPE, including shoe coverings, which I really appreciated. Once again the Geek Squad knocked it out of the park!