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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1041 Showing 20,801-20,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Stephanie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered, mounted, installed and connected everything to my new 55". She was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS MOUNTED TV AND CONNECTED ALL DEVICES - ATTEMPTED TO ENSURE ALL ITEMS CONFIGURED PROPERLY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The natal of the mount and TV went smooth and looks great on my inset wall. Unfortunately, we were the last stop of the day and it was late in the evening so the crew couldn’t calibrate the new TV. Watched a YouTube video and it looks excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best group ever to install my TV's. I have purchased several LG TV's from you both in Atlanta and Vero Beach, and this time the service was stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was awesome! They installed all my devices very quickly. Mounted two large telephone and adjustable mounts and a sound bar. Plus Hooke me up to my internet and showed me how to work. I’m a bit technically challenged so it really helped. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys had the TV put up very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not connect everything. The guys said the wiring was to old .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an initial scheduling experience that was terrible due to the disconnect between online scheduling + phone and chat agents + the local Geek Squad members, it was refreshing to have these agents who were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 Geek Squad members performed with ease and style. They know their job and the techniques to get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of old TV and installation of new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed my old TV and mounted the new Samsung 65" TV. They also hauled away the old TV. They did a great job. Good quality work and very professional. The technicians were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and prompt. Professional as always. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy tv mounting/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Byron was amazing. Made the installation look easy (and it never is). Courteous, thoughtful and explained things well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job installing the 65" TV in our master bedroom. They were very knowledgeable and quick with the work. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was friendly and set everything up for me. It was all good to go before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of getting a TV delivered and it arrived with a cracked screen that was not discovered until it had been mounted (by someone else). Best Buy replaced the TV, delivered it and mounted it. After telling me they were going to have to charge me, I instead got a refund. This is why I will always go to them first!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 82" television mounted by the Geek Squad. The installers were great and the day of the service they telephoned numerous times to keep me updated on their arrival. They truly seemed to enjoy their work. The installation was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install guys rock !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out to my house did a great job, so professional and made sure it was to my expectations before leaving. I wish they could always be the ones to install any of my items I need installed from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew kept me posted with regards to my appointment time. They came in and set everything up perfectly. They took the time to explain what they were doing and suggested a better location for our soundbar. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was amazing. on time, perfect communication- left nothing but a wonderful experience. 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and professional. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do it yourself. These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents that came to the house were incredibly respectful. They called ahead of time, followed all of the Covid protocols to make sure that we were comfortable and did a fantastic job setting everything up. Cant recommend the service enough

    I would recommend this to a friend