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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1042 Showing 20,821-20,840 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great job mounting 55 inch TV but with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professional and respectful. They did a beautiful job mounting the TV. The TV was mounted less than a month ago and I have lost the screen on the TV twice. The screen says to check the power connections. The first time it happened I shut the TV and started it again by pressing the power button. The second time it happened I had to reboot the TV. If this occurs again I will make an appointment for the Geek Squad to correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service, great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me constant updates on their arrival that REALLY helped! They were on time, very friendly, efficient, professional, and answered my questions. They mounted and set up my TV with skill and precision. I'm looking forward to working with them again. Thanks, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kosta did a wonderful job neat and professionally mounted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st installer-zero stars-2nd installer-5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers clearly had no idea how to perform their tasks and walked out on the job leaving our house a disaster. After complaining to the sales manager he arranged for a competent installer to come, who had no trouble performing the required tasks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very friendly and got the job done efficiently. Kept me informed of what they needed to do. The only thing keeping me from giving a 5 star was they didn't ask me to make sure the tv's came on before they left. Wish there was a discount for a total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting an 85" TV. They knew what they were doing. Mounting over the fireplace mantel left only a few inches from ceiling and few inches from mantel. They got it just right. They took box, plastic straps, and other trash. Also very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was connected with great ease with no problems whatsoever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed perfectly. Works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super quick and easy to install...works perfectly and decent price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad created memories.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was awesome. Answer questions an made mounting suggestions that allows me to view in comfort. The guys were friendly knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were prompt, reliable and professional. Would strongly recommend professional installation especially for a larger TV and sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did great job, clean work quick install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raymond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond and his partner did excellent job of switching out returned and installed new TV . They very knowledgeable and great instructions on the new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV too big to mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 75 inch flat screen and had it delivered, thinking we could get it up on the wall. Not so. Geek Squad came out within a couple of days and mounted the TV and did some basic set up. They attempted to do a neat job of putting zip ties around the cables, but we had to cut them because the cables were too short the way they left it. The installers were very professional and left our living room neat when they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to my house and put up the tv mount and the tv and set everything up did great. I couldn't have asked for better. I would hope that all the Geek Squad people are as good or even better then the lady and gentlemen I dealt with. Let me finish by saying WOW....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed our Apple TV and eeros to get better reception. We changed our Internet provider and needed an alternative provider for TV service. Our geek recommended Play Station Vue for TV channels and we are happy with the new service which is a fraction of the price of what we were previously paying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the tech and helper. Tech was very knowledgeable and helpful when it came to mounting. Cables connected in right places with enough length to spare .Just need time to learn the remote but I can do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is an easy setup. It’s a two person job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally, 100% satisfied with this service. These 2 guys came on time and did a great job. Polite and helpful. Could not be happier with them and their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received excellent service. Technicians were courteous and knowledgeable.

    I would recommend this to a friend