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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1043 Showing 20,841-20,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs done a great job and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did the install were both highly professional and were able to do what was needed. TV works great and may have to buy a second one to allow me some view time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support Installers are #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and super helpful. Eve solved a cord issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek twosome did fine...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys took down he old tv from the wall and fitted the new 55 incher to the existing fittings, which we appreciated.... Every thing works well... though we could have used a little more help in the operation of the new Samsung...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holding its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the job well. TV has not fallen off the wall yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly. Techs were knowledgeable, polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top rated installation, ease of mind for hanging fragile television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation of an above the door TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job ... very experienced expert working on the job who knew exactly what the challenges were for an over the door mount in our master bedroom. Fast, efficent, and excellent workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fast, polite and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use The Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A flawless installation of my TV, mount, sound bar, and DVD player. Very professional and knew exactly what they were doing. I bought what I thought was a long enough HDMI cable, but it was too short. No problem! They had the right size on their truck, and traded me at no charge. Highly recommend so that the installation is done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer knew well the TV's functional design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew various ways to connect audio between an AVR receiver and the Sony TV. Josh suggested connecting streaming devices directly to TV and sending only audio signals to the AVR. This, in turn, allowed us to send audio to a TV connector that streams the audio to my hearing aids. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to my house did an excellent job. He installed a mount on the wall for my televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guys setup my TVs and helped set them up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv are the best. They really took care of our tv as they were working and made sure our apartment stayed clean once they were done. They also shared some amazing tips as they were explaining main features of our tv. I was really pleased with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed in a timely fashion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Geek Squad. They helped me in every way possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were great. They were in time, polite and very good at their job. My television installation was quick and professional. It turned out exactly how I wanted it to turn out. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job, Fair Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job at a fair price, but they could not solve a problem with my Harmony Remote. I did buy it from them a few years ago but they had no information on setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles and his partner were great. They installed my new 65" TV on the wall, set it up expertly, and even recommended a new center speaker that I was missing from my 7 channel surround sound set up. This was my first time with the Geek Squad and I will use them from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience with Best Buy and the Geek Squad. They even found out my old tv was damaged and helped me rebook an appointment ASAP with new tv purchase on the spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an excellent job Quick and efficient. He didn’ have much of a personality. I had to wait almost two weeks for delivery and installation. Purchased on 8/2 scheduled for and installed on 8/14 I find that unrealistic! Was told that due to all the construction of multiple apartment complexes here that installers are tied up with these importAnt “House Accounts” Doesn’t say much for us “Peons”

    I would recommend this to a friend