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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1044 Showing 20,861-20,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician was right on time and did a great job of swapping my old and new TVs. He even routed all my chords to be hidden from view in my entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV & Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and so informative about the products I have purchased. They were efficient and quick with no mess at all. Very nice and awesome customer service. Thank you Ryan & Shawn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 70 in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy and total tech. Once again very happy customer. Took me a very long time to switch from Samsung to LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Received great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent provided excellent service. Worked neatly, made sure everything was operating (and ,more importantly, made sure that I knew how to operate everything) before he left, answered my questions, and last but not least, hauled away my last old (tube) television-which was too heavy for me to lift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love tv but mount just put extra touch in this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys who set up my TV were great! They were very good at their job, knew what they doing and worked very efficiently. They answered questions I had. I would use this type of service again! Since we are not good at DIY projects, we knew we couldn't install the TV ourselves. Best to leave it to professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with our large TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs that were sent out were very professional and did a great job installing our 75” TV in the corner of our living room! They gave us their advice on the height they recommended but told us it was ultimately up to us. That was very helpful! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sony OLED 65 Inch A80J Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the entry level for Sony OLED and it does not disappoint. No complaints after owning and upgrading several TV's. For me, Sony outshines them all in terms of menus, cosmetics and overall value. This is a very sharp TV picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were quick and efficient. They did a bang up job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant young man. He was courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound bar Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was efficient and informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient insallation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was neat, efficient. And thorough installing a 43 in. TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was REALLY impressed with the Geek Squads installation of my new TV. We spoke about what I was looking to accomplish and they made very good suggestions. Once it was up on the wall, I was very happy with their suggestions and it was clear they had done a million of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite knowledgable n helpful setting up tv icons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Service was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable crew. Friendly, efficient and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't in love with the idea of paying the Geek Squad to mount and set up my TV, but it was such a great experience and they were very patient while I tried to decide where to mount, how high, did I understand how to use to TV...you get the picture. It's a great service and I'll take advantage of it again when I move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad anazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing very professional and would definitely recommend. They arrives on time set everything up. Showed us how to use it and they're quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Young OG working for the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed our tv today did an amazing job! I expected them to come late but they were early and with a great attitude. Also called before they came and was respectful. Did a great job all together. He definitely deserves a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer, knowledgeable, on time, and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation and Set Up of New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members removed the old TV, installed the new TV and set up the watching apps for us. They were knowledgeable and pleasant to work with. The communication was good with reminder emails, texts and phone call. A pleasant experience.

    I would recommend this to a friend