Customer Ratings & Reviews

I received a call ahead with the window for the following day and a call that day with a 30 min ETA. The tech was very professional and courteous.

The agents mounted my 2 tv's on the wall in a good fashion

Our last TV lasted 13 years so we spent a long time figuring out what we wanted so when it was time to get a new TV setup we were a bit anxious. Long story short the team at store and ten geek squad helped us find the perfect setup for us.

Geek Squad did a great job mounting my new TV to the wall.

The Geek Squad exceeded by expectations in the install of my new large TV and the moving of the one they replaced to my upstairs Bedroom. They removed the Large TV and took it away. They also put together the new TV Stand for the TV that was moved upstairs.

Outstanding customer service and extremely professional hanging the 3 TVs. Equally importantly, technician Jho helped me better understand features of my TVs that I didn’t even know existed and help me realize their value. I highly recommend the service.

I could not have installed this tV myself! The Geek Squad guys are the best! They make it easy and fast! Thanks for what being a Total Tech Customer brings the customer!

They didn't cut right the first time to accommodate the mount cover, so they charged me an extra $50 to sloppily cut more. They charged me to fix their mistake and then didn't even do a good job! They left a huge gap above the mount, a large gap to the left and bottom. Now I have to pay someone to fix the huge gaps. If they measured correctly, it would have fit perfectly. The cable was not mounted correctly to the mount then the wall. He just attached the cable to the back of the tv, so every time we move it, the cable gets caught on the mantel and I have to move the cable. They also charged another $50 extra (both of these charges were after they did them, they did not tell us in advance that they would charge us extra) to put the TV box in the cabinet. I would not recommend them. The upside is, my husband was so upset he went out and mowed the lawn.

The Geek Squad installation person who came was great " he was knowledgeable, payed attention to detail and installed the TV in perfect spot on the wall. He was quick and courteous, he even cleaned up afterwards and would have him back in a heartbeat if we get another TV.

They arrived when the stated they would and did an excellent job mounting 3 TV wall mounts and 3 large TV’s we had purchased. They cleaned up from their work and removed all the trash from it.

Mount hold large TVs well. Plenty of angle movement.

They did a nice neat job and cleaned up after themselves.

I called a schedule to move our TV and hook up the sound bar and dvd. The contracted agents got here and were very professional, but only had instructions to move the TV. It was a little frustrating that information wasnt relayed correctly. They were very apologetic but said they didn't have time to do anything else that was requested.

The agent mounted the tv and made sure all the device and remote was working. The customer service was excellent. I would recommend Best Buy geek squad just because of the agent He was knowledgeable about everything.

The two guys that came to installed my TV was very friendly and took care of what they had to do They were great and excellent!! Thank you!!

They did a great job. Very friendly. Well worth the $!

Geek Squad to the rescue, your uniform out to include a cape! The service is spectacular! I hesitated, thinking that I could handle everything. Wise decision enlisting the Geek Squad!

Jon and his team were great! Very professional and personable. They installed my 85" TV perfectly and gave me a tour of the item after installation. !00% will use them again.

Perfect mounting, great job done by Geek Squad....

Workers were quick, but thorough. Very friendly...