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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1048 Showing 20,941-20,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and arrived early in the appointment window. He was very knowledgeable and gave tips to help my TV work more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress-Free Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad makes any TV purchase much less stressful. They deliver the TV, set it up, and show you how to manage the controls as needed. The members were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome, very helpful and skilled with installing a large TV in a confined space with unusually spaced wall studs. My bedroom now resembles a small cinema. Sweeeeetttt!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did my install was amazing! Very professional, knowledgeable and helpful. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and mounted TVs quickly and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo did a thorough and complete job. He was timely and also helped me get connected to my new TVs. He was efficient and very professional. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Too Bad Being Phased Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product, so sad that it is going away, It was one of the reasons I would purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Template made installion and positioning very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very thorough job hanging a TV on the wall..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did excellent work and set all my components up to the tv and walked me thru how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service.... Be aware, it can be costly...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review this item. When they came to mount my tv, it would not work with my electrical outlet behind the tv. (Mine sticks out from the wall, is, is not recessed like most.). The technician had another on the truck, so it was switched out....at a higher price of course. But I had no problem returning it to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and setup my new television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad for your electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and friendly! I forgot to add connecting my surround sound system to my service order, but they gladly added it on when they arrived and hooked it up with no problem!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv with speed and accuracy definitely recommend this service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad do the mounting for my TV they did an excellent job. They arrive on time friendly and professional, they listen to my instructions how I wanted to mount. They fast twenty minutes. Demonstrate before leaving.... The mount is of excellent quality full motion and easy access to connect cables at back of TV. Thanks Geek squad excellent job... I will use them again and recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was very good at setting up, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the employees working smarter than harder and not wasting time and my time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation, no instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my parents. They mounted the TV and connected it - looks great. They did not connect it to the various services my parents have - like amazon prime or google play. It would be "excellent" but they apparently did not bother attempting to explain how to use the TV (and switch between devices) to my parents. Which . . . I understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Late but got it done quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived a little after the window closed but not by much. Also I should not it wasn’t the geek squad but subcontractors. That was a bit disappointing especially never being told I would be getting subcontractors. But they were very informative and installed tv quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mastech service tech was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam from Mastech was awesome. Professional, efficient and very neat. Respecting my home and belongings. He went above and beyond to ensure our satisfaction. Lucky to have a person of his quality to represent your company. Do what you must to keep him in your employ.

    I would recommend this to a friend