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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1049 Showing 20,961-20,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xeron and Trevor are the two technicians that came to my home to help me with my TV mount. They arrived with protected gear for COVID-19 guidelines and displayed knowledge, experience and professionalism with their work. I sincerely appreciate them both! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removal of old TV and install of new without any glitches. Set up Comcast and advised on setting up other services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv's to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!!! The guys who came out to mount our tv's were very professional & knowledgeable. They made suggestions on tge height although we had in mind for it ti be higher however their suggestion was perfect. Love best buy and all that they offer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful! Set everything up quickly and made sure we were completely satisfied before leaving. Cleaned everything up and were out the door leaving us with only a great TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV intallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and did a great job getting us all set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my TV on the stand in no time. Very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional, cleaned up after and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting. Very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Way To Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a pretty big "do it yourselfer" over the years, but never again. It was very satisfying to sit down and enjoy the TV after it was installed without the aggravation of installing it. No project ever goes as planned, but it did this time because it wasn't my project!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emanual and Tyler did an amazing job installing, setting-up, and providing intricate LG details regarding my LG C3 TV. Satisfied Customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately when the TV came along with the geek squad the TV screen was broken but the guys were amazing and quickly was able to rectify the situation. Within 5 days they were able to get a new replacement TV and take the broken one back! Happy Customer and I love the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice Geek Squad service. He recommended a different mount for our TV and we were SOLD. I appreciate the options he provided to us AND he went to pick up the new mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Eric and Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Eric and Team for their consistent and exceptional service. They are always on time and continue to upsell to ensure we have a good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service man sent by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man sent by Geek squad was very effient. Remounted our TV lower and hooked up our equipment. Very friendly everthing went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked very diligently to make sure my wife and I were happy with our new purchase. I was impressed with their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install. The Geek Squad came through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad mounted and connected all of my devices. They demonstrated to me how all of my products worked. The were all very kind and courteous. They were so mindful not to damage my new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional. They (2 agents worked together) mounted the TV with care and connected all devices. They were knowledgeable and answered questions making the use of the systems understandable and easy,

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install the tv were great and explained everything as they installed the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV but Geek Squad was even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is amazing but the Geek Squad set up was even more amazing. Once they hung the TV they also patiently showed me how to work the TV. I would recommend their services to everyone I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why say no when it feels so good to say yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend