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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Spot on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually a “do it myself” type of guy, but trying to mount a 77” TV was more than I wanted to attempt due to the high dollar amount of the unit. The two Geek Squad guys showed up on time, had some nice tools for lining up the TV mount, measured and taped off the spot and has the mount installed quickly. They got the TV mounted exactly where I wanted it, and then cleaned up before leaving. Wife and I are totally satisfied with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 2 TV'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 TV'S & they made sure that I was pleased with everything before they left. They were very professional & did a great job & cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edwin Velasquez , Cadet Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very knowledgeable member of Geek squad ! Edwin Velasquez explained everything to us senior citizens with ease .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went without a hitch The installer was fantastic, very knowledgeable and very helpful. Do not think I could have had a better individual to setup and explain all details and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was professionally installed by courteous Geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job mounting tvs. We would definitely use their services in the future. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65" Sony TV I purchased from Best Buy has exceeded my expectations. The picture is so good, I have invited my neighbors and son to drop in and watch with me! The Geek Squad installed it in less than an hour and did a superb job of explaining all the features of the TV and remote control. Well done Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65” Samsung Smart TV needed to fit into a particular space and the Geek Squad made it work. Two great guys (one was limited because of recent injury but both were so knowledgeable! My spouse, who does not usually listen to tech info, asked so many great questions - I was so impressed with them, And my spouse could work the TV and soundbar when they left!!! Amazing!!!!! We rave about their services to all our friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job. Very professional and knowledgeable. Helped me swap out my Mount for a better one on the same day. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad system installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and the Geek Squad Team are phenomenal. They installed a new LG G3 OLED display, re-installed the Sonos ARC, and integrated the AppleTV; all on an articulating mount above our mantle. Looks absolutely amazing; all the cables are hidden and all the functions streamlined. The team even configured the sound, the picture and demoed how to work with the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation! Geek Squad was knowledgeable, friendly, and careful. Got the tv exactly where I asked for, in a quick time. Clean up was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Guys, Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and quick install. Love the extended warranty and installation packages they offer and ALWAYS fantastic Service. I have had nothing but great service as well as quick and friendly installation with Best Buy technicians/computer people/appliance people, etc. Really the best. Unless there is any massive change in the company, I will always shop here and use their install/services/warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Job Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an efficient job of installing my 77 inch TV and making all the necessary connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it to get the Geek squad to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the job they did installing my 86" TV on the wall! They made it look easy, but as my husband and I know, it sure would not have gone as nicely as it did for them, had we done it ourselves. They were thorough and professional and stuck around to give me pointers and orient me to my new remote which had some hidden features I didn't know about! That took just a few extra minutes, but it really meant a lot to this electronic illiterate person. I really appreciated this service and highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing: Friendly and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exceptional. Truly spectacular. Andrew and Vince went above and beyond in terms of professionalism, explanation, speed, and friendliness. I bought this TV for my parents and they installed it for them, explaining very carefully and patiently to my 85-year-old parents how the remotes worked, etc. I know they must do these installations all the time, but they seemed not to forget that each installation needs to be done carefully and thoughtfully. There was not a single aspect that needed to be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch crew!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They communicated during the entire process to make sure it was to my satisfaction. Took the time to show me how to use my tv and set it up to the optimal settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROMPT. CARING. KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and delivery were exceptional. They had to move my bracket in order for the new tv to be placed above the fireplace, The TV looks very professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were efficient and did a great job installing a wall mount and our new Bravia 85 inch. They were very knowledgeable and quickly got us trained up on navigating our new TV. They took our old TV for recycling (we paid extra) and all boxes, so all we had left was to sit down and enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the better install experiences I have had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the better install and set up experiences I have ever had. Two technicians clearly knew what they were doing and not only set up and leveled this TV to specifications, they tuned it and adjusted it and educated me on a few things. They even used a different wall mount than the one I bought to save me money in the long run. What an awesome experience and glad I went with Total tech and Geek Squad. Just excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, efficient and knowledgeable. I had my own Wall Mounting which was not what they would have used, but they used it, mounted it and made it work just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys installed two TVs with mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two TVs mounted with TV mounts and the guys were great. They were very efficient did everything neatly and clearly and were nice and professional couldn’t ask for more than that!

    I would recommend this to a friend