Customer Ratings & Reviews

The Geek Squad has always been great. They arrived on time, were very polite and informative. They went to work right away and were very helpful in helping me with my new purchase. I have called on them before and certainly will again.

The Geek Squad mounted a smaller TV for us and was very good in explaining how they couldn't mount our larger TV because we have metal studs in our wall and the television would fall off the mount. They called their supervisor and he also explained it to us. Excellent service!

Rocking service. The technician was quick and efficient. Best Buy originally had the incorrect install information. They did have to come back a 2nd time. No fault of the tech

The Hisense TVs don’t accept the Spectrum app! the agent was able to use my Roku to get everything working’ He was very knowledgeable and got it all working in timely manner.

This team of 2 was so professional and kind. They answered all my questions (and I had many!) thoroughly and patiently. I absolutely recommend these services.

Ricardo was helpful, knowledgeable, efficient, respectful, and thorough. He went over and above to help me.

I moved into a remodeled home & had Geek Squad do all the mounting of t.v.'s. Other people said they could do the mounting & for less $$$, however in the long run Geek Squad saved me money as I also had brick mountings.

The Squad kept me informed of their expected arrival, and they were true to their word.They were perfect gentlemen and was very patient with me, answering all my questions.

Geek Squad delivered and installed the new refrigerator, also hauled off the old one. They were friendly and efficient. We really like and enjoy the new refrigerator. Haven't had it long enough to give a complete review, but we are pleased so far.

The technicians weregreat On time Efficient Competent Frindly

The Geek Squad reps were friendly, and very knowledgeable. They made sure everything was installed correctly and functioning correctly. I’ll go to them again anytime I need installations, assembly, or connects.

Geek squad did an Awesome JOB /Professioal respectful and Polite.. I would refer my family to Purchase from BESTBUY‼️

The installer was very nice, called before arriving and made sure i was happy before he left.

Professional courteous customer satisfaction was guaranteed from the time they entered our new home. Installation and set up of my sound system was flawless, thank you so much

NOT over 51" as indicated. The only mistake made was should have gotten the wall rack that one can adjust. Next time. The mounting was great. The hook up to my devices, Modem, DVR, DVD player, runner, and Sony Juke box not so great. Just do not have the patience to have it correct.

The GeekSquad was prompt and friendly. Set up new tv and moved existing tv to another room and mounted. GSquad did forget to hook up cable to 2nd tv but got it on return trip. All of the agents were friendly, helpful and gave good suggestions. Felt very comfortable with them in our house.

Professional in every way. Tech gave good advice on the installation and went through everything after done. I would recommend this service to anyone that is uncomfortable doing it on their own

A good mount is important to get the most from a big screen TV. This allows both vertical and horizontal tilt, nice for viewing from a chair on the side of the room. Having the Geek Squad install it was great. Much faster and better than I could have done.

I had the Geek squad to instal my TV to the wall and they made the installation very easy

Excellent and efficient service! Friendly and knowledgeable techs who did a wonderful job at installing and explaining the usage of our new TV. Hooked up our Apple TV device and cable box and everything works! Pluses and kudos!