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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1057 Showing 21,121-21,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great product great product great price great product great quality great service great product great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was completed professionally. Our wall did not have studs for the TV install. The Geek Squad team member had a resolution with special heavy duty mollies. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed significant level of respected for my property and opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st team installed TV good;2nd team fix bugs Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Swuad did a great job. Very professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician and awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that helped install my tv wall mount did an amazing job. Couldn’t be happier with the service. They explained how and what they did and asked me how I would like the TV set up. Overall very satisfied with the service. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service putting up my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV on the wall of my bedroom. So nice to lay in bed and be able to watch the television with out a cat to look over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and the technician was very personable and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great. So nice to have them locate best placement for tv and for them to attach the bracket to the wall and attach the tv to the bracket. they explained all the features of the tv and got everything connected in a short amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked my TV and stand and set everything up perfectly. My TV was mounted to the stand without any issues. The agent’s also took the time to explain the operations of my TV/remote control. Overall, I was overly and completely satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had a rep come out to review the wall and help select the needed hardware I was told the install was going to put the wires hidden in the wall for building code... I could have screwed the tv on the stand and saved a lot of money. Bestbuy keeps giving me a run around and said I should have been charged extra for that in addition to the install and the rep made a misrepresentation when I was charged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with great precision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They were very polite, respectful and knowledgeable about the mounting and setup process. They helped me with setting up my streaming apps, which I really appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very nicely and even double/triple check their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC SERVICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are fantastic!! They are very customer focused asking questions to ensure I am completely satisfied with the product and their service. I will always use the Geek Squad for all of my tech support/needs. Thank you guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative who installed my tv was top notch!! He was timely, knowledgeable about the product and just easy to work with! If I purchase any other products soon, I definitely will request him for installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service; very knowledgeable 888888888888

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Technicians Vincent and Sean were very knowledgeable and skilled at getting both our TV wall stands put up. These guys are the experts and really know what they are doing. We are very happy with their work. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Seth and Beau were very professional and exceptionally patient. Seth has been to my home before, and I was even more pleased to see him on my installation. Beau was so accommodating. He programed my existing remote to my new TV and DVD devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv perfectly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Romel helped me pick out the perfect TVs and sound bar and the Geek Squad was exceptional at installation. When installing they were very polite and neat and did everything to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional. They arrived on time. They answered all of my questions. They were knowledgeable about the specs and installation dimensions.

    I would recommend this to a friend