Customer Ratings & Reviews

It's been about 3 years now and this appliance still works perfectly well. No regrets making this purchase, whatsoever!

The squad set up our large screen in about an hour. all was perfect. They explained how to work the system and controls. All boxes, Styrofoam, plastic bags we pick up and loaded into their truck and hauled away, They did a wonderful job.

I used Geek Squad and they installed a new bracket that tilts and it pairs really well with the tv. They were in time and had the job done in 40 min.

Perfect location and wire bundling. Set up remote to control both tv and sound bar

The service was amazing! Efficient and professional.

New TV is great. Installers set it up perfectly. We are very happy with our new Sony 50" TV.

The Geek Squad duo was, professional throughout, skillful, fast and courteous. I would recommend them to everyone.

The agent mounted my tv to the wall and went over the function of the mount. The box was missing pieces so he had to come back to complete the job. He was very apologetic. He also had to clean up the mess from the other tv mount job.

The agents called right before they arrived to explain the procedures they would take to protect our household as well as themselves during the Covid19 crisis. Their installation process was neat, quick and thorough. The bonus was their friendly personalities! Great job!

Proficient and efficient in hanging TV on the wall.

Installers unboxed and mounted the TV in efficient manner They took their time to explain operation and answer questions.

Timely, attentive, and professional. What more could you ask?

Great!! Very helpful. TV installment was fast.!!!!

The Geek Squad was wonderful! Very efficient! Clean! Well Organized. Thank you!

The gentleman that did the install was quick efficient and definitely had been doing this for a while. It probably won't be the last time i use Best Buy for installs. It is definitely worth the money.

The Geek Squad mounted and secured a 58" Samsung tv to the wall above our fireplace. They then configured it with Netflix and Directvnow. They answered all of our questions and showed us how to operate the remote. The Directvnow sound didn't work on a few channels, but that was a problem with the app. They forgot to set something so the wireless headphones didn't work but my husband figured that out.

Excellent experience so far. The install crew installed once and it wasn’t up to my standards or their standards. They came out again and adjusted it all! Seems to be sturdier and better overall!

Very knowledgeable, very fast and helpful definitely using geek squad for any installation and the technician that help us out were GREAT like GREAT!!!

Great technician, was extremely careful mounting it to tile

The technicians who set up my tv were great. They arrived on time, were very friendly and did the job beautifully. I would highly recommend them.