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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1062 Showing 21,221-21,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional & Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician showed up on time and was professional and helpful. He explained the process and answered all of our questions. He was friendly and professional and my hung 80" TV looks great. Very happy with this service and will use them again if I need to hang a large TV again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice service from all involved, The only cooment be why i had to pay for 2 tvs to mounted separately when the squad was already here for the first one. I was expecting maybe a discount for already being on property.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and set everything up for us before they left my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great!! They installed the wall mounting brackets quick and spent time showing me all the features that the TV offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting and remote programing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting the new wall mount and programing the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person showed up on schedule and had everything needed for the install. The gentleman was very professional and took his time. Asked if I like placement before haning. Once installed walked me through TV settings and made sure all my accessories were installed and working. Connect my wifi and showed how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service ... fit the mounting hardware to the TV with precsion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 75" TV with an extending mount. The Geek Squad guys came in and installed the mount and TV very quickly and without any issues. They did a great job explaining how the mount worked and how to move it around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Samsung TV. This is a replacement and we’re hoping it continues to work. The volume went out once, already. It’s been ok since then. Fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always being a total tech customer, it was service with a smile. The were punctual at arrival time, informative, and done in less than an hour with mount and TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad. Not sure of their names

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! They were quick, efficient, knowledgeable & very professional. I wouldn't use any other service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. The TV as mounted, set up and internet connected. Very efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was tricky per the installers. That said, it works well once installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my new Sony 55" TV and he did an excellent job. Really a nice guy about explaining things to me. Love Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’d say it is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it is great . Ok I hope the price willl cheaper in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Bedroom TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the TV perfectly and flush with the wall. Gives the professional installation another level of fit and finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, respectful and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpackaged everything set up wall mount just where needed. Perfect height. Placed t.v. on mount set up functions and explained use . They even help with sound bar wi-if connection. Cleaned up all wrappers and boxes and made sure we were happy and understood how to function wall mount tv. and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad and Best Buy Are Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service from Best Buy was outstanding. I am happy to have Best Buy’s help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and works great. geek squad installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought an LG OLED 65" TV recently, 2 Geek Squad agent came out to my house and quickly install the new TV on the wall. Both of the agents were very courteous and answered all my questions while they were in my home and we're finished in a very efficient manner

    I would recommend this to a friend