Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1063 Showing 21,241-21,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient and courteous. They set up, installed the wall mount and TV in a short amount of time and cleaned up. It was something I could not do myself and they did it so well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by a friendly person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, technician was super friendly and easy to work with. He takes pride n his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely & professional. Service was great. Appreciate the thoughtfulness of the technician.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed my 55" TV were on time and did a good job. They could not haul off the TV box because they had no room in their van. Funny, because they had room for it with the TV in it, but not after the TV was removed from the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not every install team is the same!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this install team, this time around. They listened to how I wanted everything done. Then actually did it all right. Previously, the other install team did not. I had to go back upstairs & watch them. Grown men should not be needed to micro manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great work very happy with service and work Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were awesome. First time I used them. Won’t be the last. Great install and really friendly people. They Arrived punctually and did the job right and didn’t just rush through it. I waited about two months to review this job and tv is still on the wall and mount is well up on it still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kind people . Wouldn’t want another company to come in my home and set up another tv they were the absolute greatest

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mounting TV Misunderstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted my tv, but I was expecting him to actually open the wall and drop the HDMI cabling inside, like my other TV's. I think $250 is too much for basically mounting the hardware on the outside of the wall. I will not use your service again for this particular job. Also, I could not get any basic TV channels on the Samsung TV. Tech told me I needed a ROKU or AMAZON Stick. I located it 15 mins after he left and I texted him to let him know, but he NEVER responded. "I" got the TV working with the ROKU stick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    polite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the tv correctly and where I wanted it. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve was absolutely top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was absolutely top-notch. Quality of the TV is still terrible and I have such a headache from what I went through. But Steve was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked till it worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physical installation no problem but problem with wireless connection - turned out to be faulty Roku - replaced it and they returned the following day to make sure all worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and was installed very quickly.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I have now is awesome the B2 it only has a couple things that are missing from the seat she she too so I was going to upgrade it but I'm not I'm going to stay with the B2

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete initial work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did not set up tv/receiver to communicate properly, Brandon did not appear interested in taking the time, and he is not welcome in my home again. Tv has been swapped out, and have another appt scheduled for the receiver & universal remote to be configured correctly. Brandon said my universal remote was too old, yet bestbuy still sells it. Again, shame on Brandon, he also said my router/modom was out dated. When i went to bestbuy for tv exchange & check into a new router... Bestbuy still sells the router i currently have. Brandon needs interpersonal skills and additional knowledge of what is sold and current. And he needs to complete his job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and professional installers. They removed my 70" Vizio from above my fireplace and installed the 75" Samsung. Looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrive on time. Quick and clean work. Listen to what I need. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Kennedy, had our new television mounted and set up in no time. She was very helpful in explaining all the features of the new television and how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff did an excellent job of mounting and setting up TV. TV, including streaming, and sound bar worked great. They were very helpful and explained how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up my tv in a professional manner and patiently answered all of my husbands many questions ! Everything turned out just as I wanted. Very pleased!!

    I would recommend this to a friend