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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1064 Showing 21,261-21,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Elijah of Geek Squad was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elijah arrived on time with a colleague who was learning the ropes. Elijah took extra care with installing my 43" tv into a corner, and helped me to understand my new tv. He was super good, courteous and neat in how he worked. These two men took everything away that was not needed. Really good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service in the past and haven't had any issues. they call and touch base with you to make sure you are kept in the loop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting would not trust anyone else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and helpful did a great job. Mounting my 85 inch Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service from the Geek Squad techs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted our 65" tv in the living room and did a fantastic job. Not only was the TV mounted efficiently and quickly we got a wonderful explanation of all the features the tv offered and how to access them. We had really great service - neat, clean efficient. We are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very friendly and knowledgeable. Yea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 55' TV and needed it mounted. The Geek Squad was excellent keeping me apprised of their arrival. time. They arrived early in their window. They were quick and courteous and I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their Geek Squad service, never an issue. We live an hour away from the closest store and always comes out when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 80” tv for me and my surround sound. Very nice crew and they took safety precautions very seriously. They also made sure everything was clean and neat while doing wrk and especially wen done. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would use the Geek Squad anytime!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed the tv and mounted it was very efficient, extremely neat and was very professional. He took the time to go over the operation carefully explaining repeatedly as needed. We never felt rushed and was very happy with the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was simply the best— set up our tv plus mount it and not a piece of trash left when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted and hooked up my TV in no time at all, and even helped me set up my streaming apps. Top Notch service, she was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service for big TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great Had a bad display on first TV Packed it back up and has me a replacement in a couple days Didn’t complain, offered to stay masked for those who care Didn’t mind unpacking in garage to keep styrofoam out of house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents connected my TV and the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is A 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the service technician was very knowledgeable, friendly and very attentive. I will recommend Best Buy and The Geek Squad to all my family and friends. The service is absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved problems with my universal rem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent resolved problems I had with my TV remote. Appeared to be complicated but he was very thorough & patient & ultimately figured out that there were several issues with the TV, remotes & other devices. Very impressed with his knowledge & troubleshooting skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who put up our TV were great. Clean up well after installation and gave a great one on one with it’s functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual, efficient, professional and friendly. They programmed the tv before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad Technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brendan was FANTASTIC! He did a superior job and was helpful in very way! Answered every question and was so kind in his demeanor. Thank you Brendan!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Additional fees when they showed up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up were great and efficient! Somewhere in the fine print it says that if installed above a fire place there is an additional $99 fee. You cant pay that online when you set up the service, but they charge you when they show up.

    I would recommend this to a friend