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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1065 Showing 21,281-21,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the work that the geek squad does. Great costumer service even that there was a wrong item that was picked up from the warehouse that was handed to them. I am still satisfied with Best Buy regardless. Currently waiting for a refund but all is good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time even brought a new mounting bracket because the one I bought was to small. They set everything up my back light and my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional throughout the process. ……Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top service Reps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we're very knowledgeable and polite, heped in diagnosising stereo issues to tv and what systems where best for home theater system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service. Two members came opened the TV box, mounted the stand quickly. They asked my preferences and worked smoothly with me smoothly and provided an excellent service. They welcome questions, and comments and were willing to change the set up to fit well with my interest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 85" tv in about 15 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They associates came in was careful with my things. Made sure my tv was hung right where i wanted it and made sure it was secure. And they took all the packages out with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelly and Scott were awesome provided exceptional service, very professional and friendly finished installing 65” TV on wall and connecting it fast. I would definitely recommend Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality of the staff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and his assistant did great work. They are professional and engaging men. They patiently answered my questions and had my system up and running. They were great representatives of the Geek Squad. Thanks for sending them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Things went ok.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and organized the wires. Over all, things went well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed all my TV mounts in a timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds the TV in a nice manner right where it needs to be seen at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers in Phoenix!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orrin and Thomas make a great team! This is the second install that we had with them. Super nice guys and true professionals!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was polite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some review of situation they got it installed and works perfectlly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were good, but they seemed like they just wanted to put in the minimum effort and leave. TV looks good and everything works. I just fell like I was not a priority.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome agents, helpful and kind. Shout out to Aaron.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were beyond wonderful. Local knowledge and patience with questions. High marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Briana was awesome! She had constant communication with me to let me know when she was arriving. Once her and Hector came, they were extremely professional. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation smooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount and television quite quickly, got us hooked up to the Wi-Fi and ready to go. Even answered a phone call after installation when I inquired about speaker systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assigned were on time, courteous, and very efficient. The had to install 2 TVs for me, and also helped me set up the streaming services. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best of all the delivery and setup services out there. I would never use any other service for installation of my electronics. They are far and away the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came at a timely manner and did an excellent job mounting my tv on the wall. Great customer service. Everytime i need a tv mounted i know who to call

    I would recommend this to a friend