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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1066 Showing 21,301-21,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad are not Geeks - they do a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malcom and his partner (sorry I can't remember his name) were awesome. On time, shoes covered, made quick work of the install of our existing (Best Buy purchased) 75" TV and a new Samsung Soundbar. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both members of the Geek Squad were super friendly! They were very efficient and did their job perfectly. I wouldnt mind having the same Geek Squad members out for any future jobs I might need! They made sure everything stayed clean in my home while they worked. I was very impressed and satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tv off of a tv stand and more room in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting professional installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This service was not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior TV service person (Clearwater TV and repair) removed old TV for repair. Was advised that TV was not repairable. When he took the old TV, the TV mounting brackets was taken but not returned. The best personnel could not make installation with no bracket. Current waiting for return of bracket by Clearwater TV and appliance for installation to be completed. Please advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and helpful. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed our new tv did an excellent job and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job. Great service and very nice..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installation services. Would use Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv installation specialist was great. Came on time and worked quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for small bedroom turned into office area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy that I chose this tv for my office area... the size worked out perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was the one that worked best for us. Sturdy and retains a small amount of flexibility. Perfect The installation team is an awesome crew. Quick, courteous, and cleaned up when that completed to install. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like about them coming to hang up my TV that they came on time I listen to what I said and they were very professional so thanks Best Buy I will recommend this to anyone to get the total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a bit pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a self proclaimed DIYer, it was tough for me to go ahead and pay the cost of this service. I am reformed!! It was worth the cost-no extra trips "back to the store", tv was installed and working properly in minutes. The TV sits in the wall mount correctly and Geek Squad even fixed the errant chord problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, informed & safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the two service agents that installed my new TV - including, having a different cable on hand than what the online order had recommended, explaining use of the new TV and going over all options for set up to ensure I had what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booking the appt was a pain, started online and it was a hassle. But the guys who came were professional and the best part was they wore shoe booties!!!! #newHomeownerProblems we supplied the mount for a 55” flat screen. Took 15 minutes :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly, professional, and fast. They took the time to discuss the TV's uses in order to recommend the best placement and settings. This was a project I could have easily done myself, but the conveni and expertise was worth the fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came on time did a good job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in the installation. They came on time and did a nearly perfect install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and the quality of work was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer communicated well on arrival time. Courteous and clean. Took his time and when mounting obstacles surfaced he explained my options clearly.

    I would recommend this to a friend