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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1070 Showing 21,381-21,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad all hail!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supremely efficient white glove service. Respectful of property; they bring own tools supplies and shoe covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love their service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completely appreciate their installation services. Gjey are always knowledgeable and professional. Yhey ho above and beyond!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This, if you have the total tech support, is worth it. The big highlight of this service outside of not having to do it yourself is if the mounting fails and the TV falls Geek Squad will replace the TV if it broke (and it probably will have broke after falling). Granted, it's not terribly hard to do yourself if you want to save some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is beautiful and hung just right. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv and the install was quick and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replaced my Power Strip!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During March madness my 60 inch LG TV went out. I was hoping it wasn’t serious and just the power strip behind the TV. I purchased a new power strip and scheduled the geek squad to come change it out. They were very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. I am glad I used this service. The installer showed up on time, quickly installed the tv and made sure everything was working well before he left. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were amazing. They mounted the d TV and connected all my devices. They were knowledgeable, efficient and friendly. Justin and Lindsay are a credit to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed the TV properly. There was no issues at all. They did adjust the TV minimally, but you have to remember each person has their own taste in the quality of the image.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The team came into our home quickly, assessed the job at hand and worked fast and efficiently. Cleaning up as they went along.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this additional purchase as it took two experienced installers about two hours to install the TV and soundbar with items specifically designed to support a wall mount solution. I would have spent 5 times that amount of time most likely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 85 inch TV and had it mounted on the wall by Geek Squad. It's works well but it is a little awkward to use. Mounting looks great and is very strong. I would trying advise not to doing this yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent, Leo was professional, knowledgeable and did a wonderful job with our install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up our TV in a timely manner. They showed us all of the ins & outs of operating our new TV. When they left, we were all set & ready to go to enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installs Went Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek guys came through for me. This was the 2nd tv they’ve installed for me in the past 45 days and both of them look great! They even stayed around to show me how to work and program the tvs!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too little for too much$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only had to move the tv up a few inches on our current bracket. Wanted help explaining set up of options on tv and help with universal remote. Did not get that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alberto and Jose were amazing. They were professional and friendly as they mounted my new tv on the wall. They made sure I knew how to work the remotes and left their workspace neat. thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! We will never install another tv on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, on time, friendly / as scheduled.- this 50-character minimum is a foolish idea & only serves to reduce the number of submitted positive reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad brought the tv and were almost finished installing my 75” tv when they saw a crack in the screen. They brought me a new tv the next day and set it up. Very good service.

    I would recommend this to a friend