Customer Ratings & Reviews

Great People, they have helped a lot and responded to all my questions. Gave some pro tips as well how to operate the device and what to do whilst using..

Had GS mount my 75" TV. I was too chicken to do it. They handled it quickly and professionally, and even did some tuning/optimizing on my receiver that I didnt expect. Likely to have them mount another TV for me.

The guys were great, very patient as my husband had Hulu acct & I did know password! Finally got ahold of my husband & got info.

the agent dismounted my old tv, mounted the new tv, made sure it was paired with the remote control, and made certain i knew how to use it before he left! that's what i call EXCELLENT customer service!!!

Geek sqaud is awesome they took away my warrantee sony 8k after panel problem. Helped me upgrade to a larger newer sony a95j. Remounted and setup and went above and beyond to make it right!

The agents who mounted my TV were very polite. However, since the TV was already out of the box they didn't really know how to handle the TV in order to install it properly since it was so big (75 inches). They explained it's fast when it's in the box and they were trying to figure out how to manage inserting the screws now. They ended up washing a couple of the screws but didn't say anything. They lifted the TV onto the entertainment center and said they were done and quickly left. Since the TV wasn't centered we moved it and noticed the TV was moving a bit too much - a bit wobbly. I took a look at the back and this is when I noticed the screws had been washed. It seems safe enough but that was not what I expect from Geek Squad.

The agents were very knowledgeable & respectful of my home & property.

The Geek Squad was awesome in their installation of my tv and soundbar above a fireplace. They did a great job in keeping me informed of their arrival and did an excellent job in mounting the tv and soundbar in an efficient manner. They also took the time to explain the setup.

The Geek Squad team did a good job mounting my TV and connecting it properly, and they were professional throughout the process. However, I was disappointed that several tasks listed in the description of the "In-Home TV/Display Setup & Mounting" service were not completed. For the price of $249, I expected a more comprehensive service. While the basics were covered, I don't feel that the service provided was worth the cost.

Agent Aaron did a wonderful job of mounting my TV with my sounder and connected all of my units.Everything works and sounds BEAUTIFUL. He is the best!

Geek squad agents quickly and efficiently installed our in wall mounting wiring. All was tested and explained to us. They were on time, cleaned up thoroughly and thanked us for using them. A professional service installation!

The two people who came to mount my television were very pleasant, professional, and surprisingly very fast. They were in and out very quickly, leaving no trace of their visit behind. They wore booties over their shoes prior to entering the home as well!

This team did amazing, came at scheduled time, greeted my husband and I got to work, made sure we were happy with the location and showed us how to move it side to side. Did amazing!

The agent did a good job installing my mount and tv. They were efficient and took all the boxes away and packing. My only negative was the explanations on how to set up the remote was a bit too rushed for me especially since there are no instruction manuals anymore

Technicians were both great and efficient. They came in looked at what needed to be done, explained how they were going to do things and then got to work.

The agents mounted my TV and connected it to all my devices.

it was only the connection of the soundbar to the new tv that was done since we changed our minds about the wall mount on the new tv. our soundbar is perfectly in sync with the tv. we love the sounds! great work for the geek squad guys

Excellent service from start to finish! He was polite, answered my questions, confirmed my desired placement before install and showed how to use when done!

Your 3rd party installers were great. They came in and successfully put all our ugly wires in wall. They were quick and clean. An added bonus was that they were very friendly and cooperative.

Easily mounted in just a few minutes. Geek Squad are excellent workers.