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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1073 Showing 21,441-21,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. On time, professionally done, highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing wall mount and hanging our new TV. Correctly installed our new in-wall power extentions to connect the TV and devices. However installers told me we did not need to run my second hdmi cord to connect the BluRay to the TV. They would only test the TV, said we'd be fine, and left. Now we have to hire someone else to fish my hdmi behind the wall in our new in-wall extension outlets and rehang the TV. Not expert service. No more Geek Squad unless this is made right, quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy/Geek Squad once again complete a terrific install of my Samsung Frame TV. This is another in a long line of Best Buy/Geek Squad installs that was first rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and good. They were not able to wire behind my walls unfortunately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was easy with this help. Fast and reliable service. The installer was easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Count on the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did my install were great! They were super personable and respectful. I had a really great experience with the guys that can for my install. They were there on times ,?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install. They were on time, knowledgeable. Glad I used them. I would wish all installs were this good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed old tv and mounted new tv on wall. They did a great job to make sure tv worked with cable and surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I paid $200 for $600 worth of service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $250 for a Tech support plus account. Have had them install 4 big screen TV in my house. Without the plan, it's like $200 or more per installation. With the plan, its fifty bucks each. So I paid $200 for $600 worth of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you mark for a great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad service tech was freaking awesome. We talked like we knew each other already. He is extremely knowledgeable about the products and what he was doing. I’d definitely have him come back and do another install again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Ishmael were fantastic! Beyond friendly and informative. Worth every penny because everything is complete when they're done, TV is mounted where you want it and apps are set up. All I had to was sit back and watch TV. And I learned a few things about my smart TV I wouldn't have known!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    please fix my universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They nevered programmed my remote properly, Dosent work and has many glitches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and set everything up for me. They were fast, very knowledgeable and very customer service oriented. Thank you for having knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. The guys arrived a bit ahead of schedule, they were very nice and professional, we discussed location, mounting position, they were done in maybe 30 or 45 min total, and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WFIII from Aiken, SC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad team performed an excellent install of our new Samsung 65" TV. They removed our 55" TV that was destroyed by a lightning strike and hook up the new one very swiftly and professionally. Kudos to Jacob of the GEEK team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV carefully and efficiently and threaded the necessary HDMI cables through the wall for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His great person and give me alot of advice about my son what he should play in his playstation s5 what level thank for having great team best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad mount our new 75” TV. This was the first TV we had professionally mounted. We couldn’t believe how quickly they had the job perfectly done. I loved that they took care not to track dirt into our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBUDS Airsport are just what I was looking for. It not only provides quality wireless sound but I no longer have to be concerned about the earbuds falling out of my ears. And no more worrying about tangled wire lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very BEST Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and Brian have got to be the absolute Best Employees at BEST. They worked at a lot of wires and finally got all of them working properly. They were professional, courteous and extremely efficient. Kudos to BEST for employees like Brian and Tony.

    I would recommend this to a friend