Customer Ratings & Reviews

the only way to go with a new tv . . . the geek squad can deliver the tv and set it up and they are perfectionists. Don't forget to get a free in house consultation so you make sure you have everything you need to get the results that you want.

I am happy with my installation and will request their services again.

This was the most absolute garbage service I’ve ever purchased. The contracted company felt they only needed to use two screws instead of the required amount and resulted in the bracket bending and the TV falling off the wall. I had to work with 4 different parties to get any response on a refund. Contacting Best Buy customer service told me to call Samsung which had absolutely nothing to do with the problem then told me I needed to go into a store to file a claim when they could’ve done it for me online. Will never be using geek squad again and have told everyone to not use this service ever.

Agents who mounted my tv were courteous and knowledgeable

The agents mounted my tv and connected it to my devices.

Agent was accurate, competent and super friendly. He was awesome!

They were on time, courteous and friendly. It would have been close to impossible to mount by myself and required considerable effort on the part of the squad. They delivered, set up, programmed and handed me the remote all in about an hour.

The techs unpacked, drilled holes, connected sound system and then instructed me on how to use. They were great, very knowledgeable.

The agent did a very thorough job, explained the mounting details, cleanly connected all the cables and left the TV and associated components in working condition. He checked and setup all the settings to provide best performance (sound/picture) from the TV. He was a very personable agent.

Geek Squad technicians were awesome - they wired, wall-mounted my 5.1 speaker systems and calibrated my receiver ... basically went from no system (just in-wall prewiring) to fully operational system in just a couple of hours.

The agents who wall mounted my TV were very professional and quick. i was extremely satisfied with my service. Will definitely use them to install the other TV i just bought for my Fiance.

The Geek Squad Agents mounted my Television on the bedroom wall in the perfect location. These young men were professional, knew what they were doing, and went right to work and had it done in a short amount of time. Thank you for a job well done!

We have always purchased the Geek Squad service when we have purchased a large TV and always when we purchase a new computer. They are very helpful and we have utilized the "Geek Squad" help line when we have had computer problems and questions,

The team was polite and professional. They cleaned up after the installation and explained the features of the TV to me. Great job

We had a surround sound issue and they put in new cables to our currently owned TV in the living room. They also Leveled my TV, which had never been leveled in 11 years. We did not even realize how unleavened and un-centered it was on the wall until they fixed it.

This is the second time I've used the Geek Squad, and both times I walked away saying "Great Decision!" My "geek" Anthony called before the installation to discuss it with me and was able to identify a potential problem I was unaware of. He resolved the issue and set up a beautiful 65" 4K HD TV. Thanks Anthony

I couldn’t believe how fast the technician mounted two TVs. It was just under an hour and worth every penny!

Brad from geek squad was the most professional and courteous tech I have ever met. Hands down the most superb service anyone could ask for.

Originally showed up with only one guy to mount a 75" TV. That wasn't gonna work, obviously. I was at work so it was just my wife home and she didn't trust herself to be on one end of big ol' TV. They finally got another worker here. As far as the mount job goes, it's great. No complaints. I got a 75" LG 4K UHD over the fireplace and it rocks.

We were extremely happy with the setup of our tv. The two gentlemen who arrived with it could not have been friendlier or done a better job. Would be happy to use again.