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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1079 Showing 21,561-21,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and devices were calibratedd. Felix gave insights as to the next product required for optimal experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guy was excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man who came was very professional, knew his stuff...the only thing I didn't like was he sold me an extra long USB cord saying the one supplied with TV was to short. Maybe true, maybe not ...I purchased anyway. Otherwise I have been very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most polite and competent techs around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech people are real professionals that are so polite as well as professional, thank you. They take all the necessary time and do not rush and also leave the work place spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will definitely use the service again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Covid safe. I wasn’t sure what hight I wanted the tv but the people from the geek squad helped me. I would actually lay in bed and say higher or lower. They were they friendly. I will definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaun Carlos Castaneda.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job looking to get an other install. Did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very friendly and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is and Excellent Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roberto and Ryan arrived on time. Set everything up with no problems at all. I would like to thank them for their quality service and reliability and dependability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nash and Nick to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came through once again! Friendly and knowledgeable as always, the young gentlemen were quite efficient and had our mount and 65 inch TV up on the wall in no time at all.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed my tv and all my products were really knowledgeable and helped with all my questions really would recommend to let the professionals do there job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Very helpfull and knowledgeable. Answeeed a my questions. Set everything up the way i wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted and set up my TV were so helpful. It was definitely worth the purchase price to get this service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for the service that was provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the Premium TV mounting service after being told by a Best Buy associate that the cables would be mounted within the wall. When installers came to mount my TV I was told by the Geek Squad installers this could not be done since I had a Samsung TV that uses the Samsung One Connect (something I discussed with the associate in the store). Their recommendation was to tape the power and One Connect cable to the wall and paint over it. The TV itself was mounted properly as one would expect, but I would not recommend the Premium service based on my experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best! Exceeded my expectations. Great attitudes, friendly, and really cared about our input of what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Problem with arrival time and communication to me rhat the tech would arrive outside the provided window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hardware mounting very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV hardware I owed so easy to use. I would highly recommend it to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical Support and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable, professional, and reliable TV experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brenden and Rico were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an excellent job . Efficient and neat. Answered all my questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up up and away off the table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the more expensive mounting. I’m thinking about buying another one for my other room and thank goodness the geek squad put it up for me 123.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist was courteous, let me know he was arriving early, and was very efficient in mounting our TV. He knew exactly what to do and had it up in no time. He helped tie up some of the loose cords and cleaned up after himself. Very pleased with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 65inch living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 65 inch Samsung which was perfect for living room. Installaion was great, Quality people very efficient install process.

    I would recommend this to a friend