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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1081 Showing 21,601-21,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service the Geek Squad provides is amazing. I have requested their service on several occasions and they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a mount for over the fireplace of my new home. Turns out the previous owners had left the mount there but not the arms. The guys worked with that and credited me for the actual mounting that wasn't necessary. They also worked with an unusual wiring setup for the location. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t need to add a little more sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is total stupid I said they installed the ZTV and hooked it all up the way it should have been done. Don’t need to say any more!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are all that and a bag of chips.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the gentlemen who came to deliver and mount my new TV. They unpacked and took all debris with them. They installed my TV on the Table Top mount I had already. Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television. Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who did the work did an outstanding job with the installation, and almost more importantly, they took the time I needed to understand all the new equipment. Based on my Geek Squad history, I will definitely work with Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional service from a couple of very knowledgeable experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my new LG. They explained how to work it. Also sold me a mounting bracket for my old tv. Also got an appt very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them once and fix my computer. Did an excellent job go to all the viruses and the junk off my computer so it’s now running a lot faster than before and loaded some anti-software so the viruses will not come back in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick! Our walls are extremely thick and hard so they had a little trouble finding the studs but they were really nice and did a great job in a short amount of time. Well worth the money bc if we hadn’t, I’d still be waiting on my husband to do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Snap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very professional, well spoken, polite, clean and very helpful. I couldn’t move the old tv and tv stand by myself so the two men that had come for the wall mount graciously helped me out. My house was a clean when they left as it was when installers arrived. 5 Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 85" TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is very professional, and quick but very carefully installed my TV and keep the place clean. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some problems on initial install since I had metal studs. They had a different mount on the truck for the install problem with my studs. They had the answer on the truck and didn't have to forget the install and start over the next day. Nice to still have it done while they were here. Glad I used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on setting up new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new tv on an existing mount and tech did set up (including signing in to streaming services I have) and all features on the tv. Showed me all the features and watched while I found all of the functions myself. Everyone needs a Geek to work these complicated features on the 4K sets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were excellent. They were on time explained everything ask how I wanted it every step of the way, extremely helpful and I was very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents that cam to my house were awesome. They let me informed if their time of arrival, used booties on their shoes, made sure I understood what they were doing and made sure I was completely satisfied before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good: Best picture quality. Bad: No DTS-MA support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy did a great job delivering it on time and having it wall mounted. Picture quality is near perfect. Blacks look stunning. The only down side is no support for DTSMA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new 65 inch set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to come twice to the house, since I am not that tech savvy, to synch m streaming device to the TV. was patient and did not make me feel stupid, but was veyr helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to "tip my hat" to Best Buy for a wonderful series of installations over the years. No issues, on time and very easy to work with. Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very respectful, and did a great job attaching my TV to the wall. Took only 15-20 min to complete. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of wall mounted bracket and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, knowledgeable technicians. Answered all questions. Performed work in a timely manner. Cleaned up and took away boxes, etc. Excellent work!

    I would recommend this to a friend