Customer Ratings & Reviews

Smooth installation, no complaints, long wait window is challenging though

Geek Techs was awesome, very professional ... friendly and helpful. Answered all questions we had on installation of our TV mounted on the wall. Spent time explaining each component and made sure we were comfortable with it's operation

The install team was punctual. They were careful not to track dirt in the house. They had to cut a hole in the wall and run wires and all of this was done very professionally and perfectly. All within an hour. I’m super impressed with Best Buy and their qualified technicians.

The agents mounted my 2 TV. They were very nice, helpful, kind. We had a little trouble they stayed until it was fixed. I thought that was wonderful. They showed me how to use my TV which is a big deal because it's new. I want to thank them so much for the help.

I already had a TV mounted above my fire place. They attached the TV onto the existing mount - looks great. With that being said they said they didn't have time to mount my new mount on a wall. - not sure why I payed full price for an install when half the work was already done for them....

The agent installed the tv in my bedroom apartment quickly

The guys installing did a great job installing everything and they were very knowledgeable. I would do it all over again in a different room next time

The Best Buy Total Tech Support team came through and installed our new 65" Sony Bravia flawlessly. Very impressed with the efficiency, professionalism, and knowledge of the team. Especially during the Covid-concerns, safety was a top priority, too.

The agent connected our tv to our antenna, which is what we wanted. He gave us information that we needed to feel that we are on the right track. He was very polite, and finished quickly.

Tv was mounted and set up very professionally and sound bar was set up perfectly

My technician told me when to expect him, called to remind, was on time, went out of his way to survey the job, went to pick up extra items that made the job more of what I envisioned. Cleaned up more than I expected, and took time to train me. I can't think of anything about him I would change.

Alfonso and Armando are the best. Polite and efficient. We trust them completely

Took time in meeting my need to set up in a room designed to have the tv as the primary focus

Sam and Adam came out to install my new Sony Bravia 42” OLED. The were very professional and did a fantastic job. Set it up and explained everything. Thanks

The service agents were kind and extremely thorough in their attention to all the details of the installation. White glove service is worth every penny! Thank you BEST BUY!

Love my 65 inch Vizio tv i bought from best buy. Geek squad as usual installed it and programmed my remote. Every thing works well. Great purchase. Will continue to buy from best buy

Both agents were very helpful and professional. Spent time going over features of tv with me and answered all questions I had.

The crew where on time , very professional and friendly. They removed my 70" , relocated and remounted it as well as hanging my new 85" tv. Saved me a lot of headaches trying to manage the mounting by myself.

Two installers came out removed the old TV bracket off of the wall. Adjusted the bracket to the new location for the larger TV screen. They were very professional, cleaned up their mess and set up the Smart TV's WIFI software giving me a quick review of how to operate the device.

The agents that installed out TV's were prompt, professional and went above and beyond. Not only did they install our preexisting TV's but connected them to the internet and helped install sound bars that we already had.