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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1088 Showing 21,741-21,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Had wrong mount , rescheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The couple that came out were very safety conscience and professional. They tried and the mount was not going to work on the tv. They gave me info on which one to buy, I returned the mount and bought the one they recommended and rescheduled appt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee mounted are large TV in a matter of minutes. It would have taken us all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shyam has been an professional. He stayed on top of this installation from the time I purchased. Jonathan was the installer. He was also professional and took his time to make sure everything was to my satisfaction. Happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service 3 times in the last two years. I will use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and hooked up my TV well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was really helpful and friendly. He mounted my 50” TV without any help and hooked up my services super quickly. He patiently explained the remote buttons and important TV settings to me in a way I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mounting service every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great job with efficient and effective mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service we received was above and beyond anything we expected. They were so incredibly helpful and answered questions. It was our first time using Geek Squad and I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was amazing!!! He connected everything professionally and was very polite, knowledgeable and helpful. Awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for many of my technological issues and installations for over 5 years. I couldn't be more pleased with the quality of service they have provided over the years. Two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable with everything. The placing of the tv was perfect for our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth and his partner were great and did amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, excellent work. DeAngelo and John did an excellent job. Friendly, professional, knowledgable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right AND they cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the respectful coordination of the appointment, through the clean up up after the job was completed, I enjoyed the Geek team’s excellent service. Heads up call to keep us informed of timing. Configured the cable remote to operate the tv. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very nice, polite young men came in and had our TV mounted on the wall in short order. They spent some time helping us get is set up and showed us some of the features. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Very Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and knowledgeable. Moved my large screen TV from the bedroom-to the family room. Showed me how everything worked. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend. Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the Best Buy Teams help. They are always so helpful in picking out the right product to installing it. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and did a great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad team was extremely good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my 85 inch tv exactly how we want, they did and amazing work! We are very happy with the results…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, they explained as they were attempting, rescheduled to allow me to get a fix and cable... they were outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleases customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time did great work. Knew what they were doing they were courteous and hauled away the old tv. Will continue to use Geeks services.

    I would recommend this to a friend