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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1089 Showing 21,761-21,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV wall mounts, mounted two 70" TVs, and got both TVs connected to building cable network. Then they disposed of our old, heavy 65" TV. Start to finish, including cleanup, was less than two hours. And they were slightly early for the appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very personable and professional. Did the basic set up I requested and also offered suggestions to improve my set up. They were very timely and were good about keeping me updated on their ETA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent…purchase.Will definitely buy again. Gre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent…purchase.Will definitely buy again. Great price. Very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an ipad really like it so far. The purchasing side of this was effortless. Sales associate was very knowledgeable and helped in my decision process, didn't just steer me to the highest priced item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Prompt and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up and in about 30-45 minutes had the TV mounted and working. It would have taken me several hours to do what they did. These guys definitely knew what they were doing, consulted with me when necessary, and in general were courteous, professional, and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service reps were outstanding as always. I always ask for Adam by name and he has done a great job for us for over 15+ years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, courteous, efficient, friendly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did awesome hanging my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job hanging our TV. They made great suggestions and were very friendly. They cleaned everything up after they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stone fireplace built with the tv mounted above the fireplace. I never could have done it without the GEEK Squad. It took the a little while & I had to run to Best Buy to get another type of bracket & they waited patiently. The did a great job mounting the tv on the dry stacked stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks JOE For a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech didagreat job. Everything was done very professionally. The Tech(Joe) explained everything as he worked. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers that came for my set up for on time and very kind, and also very quick. They also gave me their contact info in case I ended up having any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time that I had a TV mounted, so I didn't know what to expect. Although it went smoothly, I should have checked the wall before they left, I would have noticed that there was damage to the wall. At $199, to install, I thought it was a little steep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job mounting TV Wall Mount but HDMI cables I purchased were to short and Geak Squad was out of them on Truck was able to hook two cables together for temporary use but have not been able to come up with a time frame for both myself and Geek Squad to finish install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my new SONY TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young gentleman who delivered, mounted and connected my new SONY TV did an excellent job. I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ceek squad wad on time ad usual and then made quick work of unmounting the TV which had a dmall but visible defect near the top of the screen. Best Buy did this service at no cost qs the TV wad less than one week old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up our tv .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 55" Sony television to replace our 2 year old 55" Visio that died on us. We are very pleased with our new Sony. The picture is very clear and bright. The Geek Squad set up and adjusted our new television.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad installer came in and installed our 70" flat screen tv efficiently and quickly. He surveyed our input on placement and properly sanitized everything he touched. Amazing Service excited to continue working with geek squad moving forward!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV quickly. Also explained some features of my remote I did not know about. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate Best Buy connection Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the connection and setup services provided by the agents. All was setup, connected and ready to go. They took the time to be sure i knew what I was doing to operate everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SqS WAS QUICK AND EFFICIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing. They were quick and efficient. They also were very kind in explaining how the new TV works as we had never had a smart tv before. I still need a bit of training but we're enjoying the new equipment

    I would recommend this to a friend