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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1090 Showing 21,781-21,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Ismael (my installer) was impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communications and timely arrival was only the beginning to my excellent experience. Ismael got to it right away, measured twice to ensure accurate I stall, and cleaned up afterwards. Very impressed by Ismael's professionalism and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed when he said he would, and was very accurate in the installation, measured everything twice to insure it was centered. He cleaned up any mess that got away while he was drilling holes in wall. Even advised me how to fix a issue that some people complained about on my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and professional while in my home. I purchased a $3500 OLED TV and quite frankly they are extremely thin and I would not want to personally take on the risk of handling while mounting. I considered this money will spent in protecting my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy house

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value and easy to use, would definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Made sure everything was working properly before he left. Worked quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get a reservation but TV install guy came in time worked efficiently and did a good job mounting on walk thanks! Better to have it done right, by geek squad, especially if you have warranty !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Display and mouse pointer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say LG has the best display and mouse pointer. Although the chrome cast option may be missing but overall I would say this is the best TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was the fastest and best installation ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest way to get it installed and was very fast and they explained everything to me so that I could use it all !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did a great job of installing TV Bracket ! They also programed My New 55" TV, and were very patient ,and answered all our questions. I will use the Geek Squad on My next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and his teammate came in today and installed our TV. Wow! I was amazed how much John cared, I was amazed from his level of professionalism. True gentlemen, patience, caring, and explained everything and made sure we are fully satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech with Excuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received our television as promised as well as the wall mounts. Immediately, the tech started complaining that he could not affix the additional wall-mount because he was by himself. He called someone twice to tell us that he would have to charge us $235.00 to replace the current wall mount. Our problem was that the person who mounted several of our televisions in one day was by himself. The salesperson who we had told us it could be done, yet we still have the mount needed sitting in front of our television. This was not a good customer experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome and friendly tv and mount installation people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and showed me how to work all of the tv formatting. They were very thorough and courteous. I am going to continue to use their excellent service it’s save me time and I’m reassured that my products will be handled carefully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly they were very friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Techs arrived on time removed the tv from the box. Installed all the hardware for mounting and mouted the tv. The techs initialized TV installing apps. The also set up the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was super fast. The set up crew did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq is my favorite people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sq is my favorite people! They are the best:) My membership is totally worthwhile!! I encourage everyone to become a member:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product, love our Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from Geek Squad installed this hardware, fir which we were grateful. It was first used for an older TV, then for a new set, so very happy for the adjustability. Only reason I didn't give 5 stars is that I wish it would swing out just a rad further for easier access to HTML and other cables, etc when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and installed my TV professionally. After installation I noticed that the TV is not aligned. The agent patiently looked into it for me. Also installed the TV box for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted perfectly and timely. Will use again.

    I would recommend this to a friend