Customer Ratings & Reviews

The agents were friendly and efficient, explaining as they went along, and answered all of our many questions in a most helpful way. I would recommend them to others without hesitation.

The picture on our tv is still lopsided. Geek Squad came, but the picture was good for a few hours then it went back to being lopsided. I tried calling GS again and have received no response. So disappointed in Best Buy. The manager has been helpful and I will call again this week.

Your Geek Squad team did an excellent job mounting my newly purchased 65 inch flat screen TV. They were on time and very courteous. My experience was excellent.

The Geek squad was outstanding from start to finish. I was impressed by the time they took to make sure things were done right.

The boys from Geek Squad installed this above our fireplace for our 65” LG Nano and it was fast and the mount is solid. Pretty sweet that you can change viewing positions. Best Buy says it works with all televisions in size range.

The agents mounted 3 TV's and connected my sound bar. They were very courteous, respectful and talked to us older folks like we have a brain. I would definitely recommend them to anyone. I thought they were very thorough but quick in getting the work done.

Great & quick service! They knew what they were doing

Tyler and Kenny were very professional. They did an outstanding job setting everything up.

The 2 agents took down my 55 " TV and re-mounted it downstairs. They mounted my new 65" above my mantle. They then programed it in. I was watching my new TV in a relatively short amount of time. Both agents were very friendly and answered all of my questions.

I’m so glad I had Best Buy install my tv. I had the install it on a wall and hide the wires. Everything looks great and they even set my components up and made sure everything worked. They also made sure my remote was set up and could run everything. Very helpful and great job!

From the moment they arrived to the end of the install the guys were very informative, professional and it showed in the quality of their work. Very happy!!!

Efficient crew that came in on time and made sure the install was perfect. They made sure I was happy before leaving. I would definitely recommend using Best Buy for TV mounting versus some of the “cheaper” options out there because they are transparent and have no hidden fees.

The agents were great, Install was quick and clean. The agents went over all the TV controls with us and explained as they set up the TV.

I had an 86" LG TV installed and setup without any issues. The two folks that came were friendly and knowledgeable

This mount works great with my new 55" Samsung Q60A TV. I had the Geek squad install it and they did a super job. I am able to extend the mount 14" away from the wall and angle the TV so I can watch it from the kitchen.

Great job. If I need any help I will call them again

Installed the tv professionally. Just like I asked.

Anyone buying a larger LED or OLED should pay for BB to deliver and set up. They are professional, correctly install, clean up and install looks like great. From this point forward, I will always pay BB to deliver and install. Thanks. g George Alexander

Genti and the crew did an outstanding job mounting my tv and setting up the remote. Took the time to measure so it was centered on the wall and even offered an option to cords running down the wall! Highly recommend.

The geek squad were very helpful and did a great job putting together the tv and hanging it on the wall. They placed the tv exactly where I wanted it and it has a great view from every seat in the room. They were careful with the product and kept the area neat and tidy during and after their job.