Customer Ratings & Reviews

The install service was exceptional! On time and got everything done in a quick amount of time. Very thorough

The Geek squad mounted my tv and added all devices professionally and quickly.

Agents was friendly and was there to satisfy me the customer to get the best experience of the products I purchased

Agents were very friendly and efficient. They answered all our questions and programmed the tv to our liking.

This is the third or fourth time I have had Geek Squad do work for me and every time they are great. They remember me and are very courteous. This time they called me a day ahead and asked if I wanted them to come a day early! Heck yeah, I was waiting on pins and needles for my new 75" TV!!

Called when they left the store and let me know they were 30 minutes away. Took about 10-15 minutes to mount my tv.

The Best Buy Home Advisor had ordered something we didn't need for this installation and I had to return it to the store myself rather than return it to the technicians who arrived for the installation. Also, the cable box on the back of the tv is falling and we had to set up another appointment to have that corrected. Nothing too serious though. I would still use them again.

The Geek Squad delivered and installed our new 65 inch TV and sound bar. The crew was fantastic. They arrived on time, were very professional and were very attentive to our needs. I have nothing but praise for the Geek Squad.

The two gentlemen did top notch work and were very nice. They showed us how the new TV worked and took away all the packaging. I highly recommend!

Technicians showed up on time. Started to work then realized they should have put the surround sound bar on first. They had to take everything apart and start all over. Trainee had to use our bathroom then continued to help technician. They had a difficult time straightening the tv. It’s still a bit crooked.

We had ordered the wrong stand for the tv that we were moving from the family room to the den. The guys who came to install the new TV and move the other called to the store and got the one that was needed. Very happy with all the services the Geek Squad has offered and we have received.

Professional, on time and work very clean and set everything up and showed me how to operate my new tv

Installation was on time and very professional. They were in and out in about 30-45 mins. Explained everything clearly. Very good installers.

Geek squad showed up on time and did a GREAT job installing the TV. Very professional service, knowledgeable, answered all my questions.

Bobby did an excellent job! He arrived on time and completed the install with no issues.

Everything was set up and organized perfectly even with a few explanations on how to use my controller. This is so appreciated.

Had some scheduling challenges at the start, but once scheduled the process was very smooth. Geek squad came and were in and out super quickly. Would highly recommend

Tech from Geek Squad was excellent. Took time to explain and demonstrate. Did good work on mounting.

These guys did an excellent job. Not only were they quick and thorough, they cleaned up behind themselves and hauled away the trash. They spent all the time I needed to explain how the TV works, the remote and it’s Smart TV capability. Couldn’t ask for a better experience.

I absolutely love my new frame TV! The Geek squad showed up on time and mounted my TV and took care of everything. They gave me a quick tutorial which helped tremendously.